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Extended Stay America Select Suites - Atlanta - Alpharetta - Northpoint - East
- Hotels
- Alpharetta, GA
About this business
Location details
3331 Old Milton Pkwy., Alpharetta, GA, 30005, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Beware of lost socks... I don't think a cold and rainy night made our check-in any better than it could have been. The lobby entrance is sparsely marked. The door is locked and the check-in desk is out of sight from the door. The only way I was able to enter was the door being opened by another patron. The hotel attendants were very polite and helpful though. The room was large and clean-ish. The sleeper sofa is not clean at all. The sheets and blanket folded into the sofa mattress were definitely dirty and contained a lost ... read more
Business response:
Brittni, thank you for being our guest. We are pleased you liked our associates and spaciousness of our rooms. However, we are sorry for the inconvenience caused upon arrival and regret the cleanliness issue you encountered in your room. We have taken note of your feedback and have shared it with the appropriate teams so that we can improve our service going forward. We appreciate your comments and hope to see you again for a much better stay. Sincerely, Hotel Management
The staff as always are great!!! Especially Bonita and Tamika.
Business response:
Steve, thank you for your review of Extended Stay America. Hospitality is what we do best, and we thank you for acknowledging our efforts. We will certainly relay your comments to Bonita and Tamika. It was our pleasure to serve you, and we hope to have a future opportunity to welcome you back soon. Sincerely, Hotel Management
The staff as always were very helpful and they go out of their way for me. Especially Banita and Tamika. Thanks
Business response:
Thank you for returning to Extended Stay America. There is no better compliment than a guest who keeps coming back time after time! We are so glad you continue to enjoy our hospitality. We will be sure to share your compliments with Banita and Tamika. On behalf of everyone here, we invite you to revisit us on your next trip to the area. Sincerely, Hotel Management
Bonita was a wonderful employee! She went above and beyond to make sure that our stay was comfortable. The accommodations were wonderful and a very clean place.
Business response:
Thank you for choosing to stay at Extended Stay America. We are so pleased that you enjoyed your stay. Thank you for your kind compliments about Bonita mentioned. Please be assured that we will pass along your comments to her. We appreciate your review and look forward to having you stay with us again. Sincerely, Hotel Management
Slow check in, hotel is fine. When I showed up to check in it was a slow process. The manager pulled out a piece of paper and insisted that I write down the name of the company that I worked for, and my email address and phone number. Then he proceeded to type all of that info on a tablet. Other hotels print an invoice, have me sign it, then I'm on my way. Otherwise the room was fine. It included a little kitchen and was clean and comfortable. The area is nice and walking distance to restaurants.
Business response:
Thank you for choosing to stay at Extended Stay America. It's nice to know you enjoyed your clean, comfortable suite with a fully equipped kitchen and that you liked our location near the restaurants. However, we apologize for the issues you experienced during check-in. Your comments have been shared with the front desk team to ensure a better experience going forward. Thanks again for your feedback and we hope you will stay with us again soon. Sincerely, Hotel Management
The staff is very polite and friendly then most places
Business response:
Steven, thank you so much for the valuable comments about our hospitality. It was such a pleasure knowing you had an excellent stay and the highlight of your experience was the exemplary service provided by our team. Our associates thank you for praising their efforts. Please visit Extended Stay America soon for another memorable stay. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Atlanta - Alpharetta - Northpoint - East
How is Extended Stay America Select Suites - Atlanta - Alpharetta - Northpoint - East rated?
Extended Stay America Select Suites - Atlanta - Alpharetta - Northpoint - East has a 3.4 star rating with 1,201 reviews.
When is Extended Stay America Select Suites - Atlanta - Alpharetta - Northpoint - East open?
Extended Stay America Select Suites - Atlanta - Alpharetta - Northpoint - East is open now. It will close tomorrow at 12:00 a.m.