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Extended Stay America Select Suites - Atlanta - Alpharetta - Rock Mill Rd.
- Hotels
- Alpharetta, GA
About this business
Location details
1950 Rock Mill Rd., Alpharetta, GA, 30022, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The room wasn't as clean as I would've hoped. Hairs in the bathroom, stains on the carpet, the room smelled of possibly lasagna, and the sheets were quite rough. It was suitable for a cheap one night stay, but I doubt I'll choose to stay at an extended stay again after this experience.
Business response:
Dear Kenneth, We sincerely appreciate your feedback and apologize for the oversight by our housekeeping staff during your recent stay. It is disappointing that your experience did not meet our high standards. Since receiving your feedback, we have addressed these issues appropriately, as our team is dedicated to ensuring that every room is immaculate and welcoming. We value your patronage, and we hope to host you again in the future, providing you with a flawless and memorable experience that reflects our commitment to excel... read more
Clean rooms and fresh linen. Hallways are always clean and free from odor and stains. Its very comforting to have a home away from home.
This Extended Stay America property felt safe, it was very peaceful and always quiet. The staff at this location were all very professional and helpful during my stay. Great amenities, and also very clean!
Business response:
Dear Samantha, Thank you for posting your kind review of our Extended Stay America. Our goal is to provide an exceptional experience for each of our guests, so it is a pleasure to read about the outstanding hospitality you received from our staff. They will be pleased to hear their efforts are noticed and appreciated by our guests. We hope you will stay with us again soon.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Atlanta - Alpharetta - Rock Mill Rd.
How is Extended Stay America Select Suites - Atlanta - Alpharetta - Rock Mill Rd. rated?
Extended Stay America Select Suites - Atlanta - Alpharetta - Rock Mill Rd. has a 3.4 star rating with 1,614 reviews.
When is Extended Stay America Select Suites - Atlanta - Alpharetta - Rock Mill Rd. open?
Extended Stay America Select Suites - Atlanta - Alpharetta - Rock Mill Rd. is open now. It will close tomorrow at 12:00 a.m.