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Extended Stay America Select Suites - Atlanta - Alpharetta - Rock Mill Rd.
- Hotels
- Alpharetta, GA
About this business
Property Location When you stay at Extended Stay America Atlanta - Alpharetta - Rock Mill Road in Alpharetta, you'll be in the business district and convenient to North Point Mall and Avalon. This hotel is within the vicinity of Verizon Wireless Amphitheater and Golf Club of Georgia.Rooms Make yourself at home in one of the 101 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and stovetops. 32-inch LCD televisions with cable programming provide entertainment, while complimentary wireless Intern... read more
Location details
1950 Rock Mill Rd., Alpharetta, GA, 30022, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I have stayed here for business for in 2018 and 2019. This time the atmosphere felt different. I was the only female other than the lady at the counter (who was very nice). Lots of people in and out and smoking in the parking lot. The power went out in the entire facility (not the area) just after I got to my room. I was booked a second night and I did not stay.
Business response:
Thank you for choosing us again for your business trip. We are sorry for the unpleasant experience you encountered while here and regret the inconvenience or disappointment you experienced due to the other guests of our hotel. We want you to feel comfortable returning to our hotel the next time your travels bring you this way. Sincerely, Hotel Management
Room was clean and neighbors were not noisy. I also liked the reclining chair in the room that made it much nicer stay.
Business response:
Thank you for choosing Extended Stay America. We are pleased to know how much you liked your suite. We want your stay with us to feel like home and be as comfortable as possible. We appreciate your kind review and hope to welcome you back soon. Sincerely, Hotel Management
Poor TV and Terrible WiFi Decent hotel, but two downsides. (1) WiFi was terrible, hard to connect, extremely slow when connected, Help only via 800 number. (2) Small flat screen TV with a non-sharp picture. Watched a couple of movies and the Super Bowl, and it was like being back in the 90's TV. Also very limited channel selection
Business response:
Thank you for reviewing your stay. We are glad you liked our hotel and had an overall comfortable stay. However, we are sorry for the disappointment you had with the internet connectivity and television during your stay. We understand your frustrations and regret the inconvenience caused. We will share your concerns with the appropriate team to ensure a better experience going forward. We hope you will give us a second chance to deliver the type of experience you should always expect from our hotel. Sincerely, Hotel Manageme... read more
Frequently asked questions about Extended Stay America Select Suites - Atlanta - Alpharetta - Rock Mill Rd.
How is Extended Stay America Select Suites - Atlanta - Alpharetta - Rock Mill Rd. rated?
Extended Stay America Select Suites - Atlanta - Alpharetta - Rock Mill Rd. has a 4.2 star rating with 1,044 reviews.
When is Extended Stay America Select Suites - Atlanta - Alpharetta - Rock Mill Rd. open?
Extended Stay America Select Suites - Atlanta - Alpharetta - Rock Mill Rd. is open now. It will close tomorrow at 12:00 a.m.