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Extended Stay America Select Suites - Atlanta - Alpharetta - Rock Mill Rd.
- Hotels
- Alpharetta, GA
About this business
Property Location When you stay at Extended Stay America Atlanta - Alpharetta - Rock Mill Road in Alpharetta, you'll be in the business district and convenient to North Point Mall and Avalon. This hotel is within the vicinity of Verizon Wireless Amphitheater and Golf Club of Georgia.Rooms Make yourself at home in one of the 101 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and stovetops. 32-inch LCD televisions with cable programming provide entertainment, while complimentary wireless Intern... read more
Location details
1950 Rock Mill Rd., Alpharetta, GA, 30022, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
shannon, our thanks for the feedback of your visit at Extended Stay America - Atlanta - Alpharetta - Rock Mill Rd. We are pleased to know you had an overall great experience. Please come back and see us again soon. Sincerely, General Manager
Clean and comfy but not so convenient. No plug for the sink so I had to stick a plastic bag down the drain to wash dishes. No TV remote in room. Had to hunt one down and it didn't work. Finally received one that worked. No housekeeping services. Had to go find clean towels. Parking is not that great and is very limited. Overall, very clean, quiet, and comfortable.
Business response:
Tracie, thank you for selecting Extended Stay America - Atlanta - Alpharetta - Rock Mill Rd. for your visit. We are pleased you had an overall nice stay and loved the cleanliness of our property. However, we apologize if our housekeeping services were not shared with you at check-in. While this service is designed for long-term guests, offering minimal intrusion to their home-like stay, and we are happy to offer this service to you at a minimal fee. Your feedback is important to us as it will help us to improve our facilitie... read more
Staff was very pleasant. Place is average at best. Needs some serious updating. No dishes or coffee pot in room. Guest has to go to front desk and get themselves. They do not have a continental breakfast it's actually a coffee station with your choice of a wrapped muffin or granola bar.
Business response:
Robert, We appreciate your rating and your comments. It is ian indicator that we are providing our guests with an overall positive experience, however need some improvement in some areas. We know how important it is to begin each day with a nutritious start, we are sorry our complimentary grab and go breakfast was not to your expectations. Our guests which do not have breakfast in their fully equipped kitchen typically find our breakfast bars, muffins, hot cereal, coffee and tea a perfect solution and a value add. It is neve... read more
Business response:
Johnny, thank you for your 4-star rating. I am glad you had an overall great visit. We hope to welcome you back soon at Extended Stay America - Atlanta - Alpharetta - Rock Mill Rd. Sincerely, General Manager
Business response:
Thank you for sharing your kind rating. It is great to see you enjoyed your visit and that you were satisfied with all that we have to offer at Extended Stay America - Atlanta - Alpharetta - Rock Mill Rd. Thanks again for allowing us to be of service. We hope to have the pleasure of doing so again on your next trip. Sincerely, General Manager
Relaxing The room was nice and clean, check in was great and so was the service! We really enjoyed our stay her here!
Business response:
Celeste, thank you for sharing your positive feedback about Extended Stay America - Atlanta - Alpharetta - Rock Mill Rd. We are delighted to know you thoroughly enjoyed your time with us and that our outstanding hospitality made it even more memorable. It was our pleasure hosting you, and we look forward to welcoming you back in the future. Sincerely, General Manager
Great hotel, great price! Had a great stay. Nice hotel close to Amphitheater, food, shopping. Friendly staff. Very clean.
Business response:
Anthony, thank you for sharing your positive review of Extended Stay America - Atlanta - Alpharetta - Rock Mill Rd. We are delighted to read you were impressed not only with our convenient location and courteous associates but also with the value we offer. Thanks once more for allowing us to be of service, and we hope to have the pleasure of doing so again on your next trip. Sincerely, General Manager
Rockmill Rd extended stay- Alpharetta, 6/17/17 Hotel in good area, quiet, But bad smell as walked in door, in kitchen. Slow drain shower, one light bulb blown over eating table. All relayed to management. Also, unfortunately, cops were at the hotel in one day @ least 3 times.
Business response:
Thank you for evaluating your stay. We want every guest who stays with us to have a comfortable experience and to depart with a lasting favorable impression. We fell short in making that happen for you, and we are truly sorry. Although your experience is not typical of our service delivery, we obviously have room to improve, and I assure you we will. We regret the inconvenience caused, and please give us another opportunity to serve you with the hospitality you deserve. Sincerely, General Manager
Clean quiet comfort Was greeted personally by staff. LOVE the quietness of this place!! Enjoy staying here for all my business trips to the area.
Business response:
Thank you for the positive feedback about your experience. Here at Extended Stay America - Atlanta - Alpharetta - Rock Mill Rd., we take pride in creating a memorable, exceptional 'home away from home' for our guests. So we are thrilled to know our team provided great service. Come back soon - we appreciate your business! Sincerely, General Manager
Frequently asked questions about Extended Stay America Select Suites - Atlanta - Alpharetta - Rock Mill Rd.
How is Extended Stay America Select Suites - Atlanta - Alpharetta - Rock Mill Rd. rated?
Extended Stay America Select Suites - Atlanta - Alpharetta - Rock Mill Rd. has a 4.2 star rating with 1,044 reviews.
When is Extended Stay America Select Suites - Atlanta - Alpharetta - Rock Mill Rd. open?
Extended Stay America Select Suites - Atlanta - Alpharetta - Rock Mill Rd. is open now. It will close tomorrow at 12:00 a.m.