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Extended Stay America Select Suites - Atlanta - Alpharetta - Rock Mill Rd.
- Hotels
- Alpharetta, GA
About this business
Property Location When you stay at Extended Stay America Atlanta - Alpharetta - Rock Mill Road in Alpharetta, you'll be in the business district and convenient to North Point Mall and Avalon. This hotel is within the vicinity of Verizon Wireless Amphitheater and Golf Club of Georgia.Rooms Make yourself at home in one of the 101 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and stovetops. 32-inch LCD televisions with cable programming provide entertainment, while complimentary wireless Intern... read more
Location details
1950 Rock Mill Rd., Alpharetta, GA, 30022, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
front-desk staff was rude. Front desk staff was rude. Referred to me as "friend" when they were speaking with my husband. Upon checking out told they told my husband " and you better have paid for the dog" even though I paid the $25 pet fee upon checking in the night before. Also gave me a hard time about my card not going through even though there wasn't a deposit due upon checking in and I paid through Hotels.com. Hotel was nice, but staff rude and never will book here again.
Business response:
Thank you for bringing your experience to our attention. Please accept our apologies on the lack of customer service you received from our staff. The correct communication and customer service will be coached to make sure this does not happen again. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.
Ok for money Staff seen to not friendly. They did try help you with your questions but no enthusiasm. They aside me with a smoking room and no ask me about which room I referred.
smell Tabacco smoke in the hallway I could smell tobacco smoke in the hall ways it smells like like an ashtray
I love this place
Business response:
Thank you for sharing your experience. I am pleased you enjoyed your stay at our hotel. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.
NIce hotel clos to exit We are running a late night and didn't planned to stay in motel all of sudden we just browsed and blocked this room in the night around 11:00 and we checked in after 12:00, and our checkout time they provided is 12:00 but the rug Umar checkout time is 11:00. But the only thing is we missed our breakfast 😜.Parking is provided by the stay. And up to 4people can stay in the room.wifi available and the staff is too 😎.Everything is provided by the hotel to get freshen up.rating Can be consider as 4/5 wit... read more
Was VERY DIRTY, but had no choice but to stay because we were in a mandatory hurricane evacuation zone and had nowhere else to go that would accept dogs. Had to clean bathroom and kitchen area before use, and it was disgusting. When you showered, cigarette tar seeped out of the ceiling.
Business response:
I appreciate you taking the time to write a review of your experience with us. The situation you described regarding the cleanliness of the of the bathroom and kitchen area, and the cigarette tar seeping out of the ceiling is truly regrettable. We are very sorry for your experience. To prevent this from happening again, our team is taking extra time out to deep clean all kitchens and bathrooms. Thank you very much for providing us with your feedback. We do hope you will choose to stay with us again so we can have the opportu... read more
Frequently asked questions about Extended Stay America Select Suites - Atlanta - Alpharetta - Rock Mill Rd.
How is Extended Stay America Select Suites - Atlanta - Alpharetta - Rock Mill Rd. rated?
Extended Stay America Select Suites - Atlanta - Alpharetta - Rock Mill Rd. has a 4.2 star rating with 1,044 reviews.
When is Extended Stay America Select Suites - Atlanta - Alpharetta - Rock Mill Rd. open?
Extended Stay America Select Suites - Atlanta - Alpharetta - Rock Mill Rd. is open now. It will close tomorrow at 12:00 a.m.