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Extended Stay America Select Suites - Atlanta - Alpharetta - Rock Mill Rd.
- Hotels
- Alpharetta, GA
About this business
Property Location When you stay at Extended Stay America Atlanta - Alpharetta - Rock Mill Road in Alpharetta, you'll be in the business district and convenient to North Point Mall and Avalon. This hotel is within the vicinity of Verizon Wireless Amphitheater and Golf Club of Georgia.Rooms Make yourself at home in one of the 101 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and stovetops. 32-inch LCD televisions with cable programming provide entertainment, while complimentary wireless Intern... read more
Location details
1950 Rock Mill Rd., Alpharetta, GA, 30022, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Excellent room, nice staff Overall great. First impression wasn't so hot, because room was very cold and smelled like wet socks or something. Opened the window for a while and that cleared up. Would stay again.
Business response:
Thank you for taking the time to write a review of our hotel. I am glad to hear that you were pleased with your room and our staff during your stay with us. Still, I apologize that you found your room to be cold with an unpleasant odor when you first arrived. I will be meeting with our housekeeping staff to ensure this issue does not continue in the future. Thank you for choosing Extended Stay America. We hope to see you again, should your travels bring you back to our area.
Perfect for the price Stayed for a night. Close to the North Point Mall. Many restaurants to choose from.
Business response:
Thank you for taking the time to post a review of our hotel. I am glad that you enjoyed our location and our affordable rates during your stay with us. Thank you for choosing Extended Stay America. It would be our pleasure to have you repeat your experience with us in the future.
長期滞在で価格重視ならありかも 電子レンジ、冷蔵庫、鍋、食器２人分がついてます。ホテル内にコインランドリーもあるので、長期滞在には向いています。仕事で１週間滞在しましたが、シーツ、タオル等の高官は１回だけです。それ以上希望する場合は追加料金になります。朝食付きとありますが、コーヒーとスナック程度です。部屋は比較的清潔です。ジムはありません。ファストフードレストランが数件ある小さなショッピングセンターに隣接しており、車で５分ほどの場所にノースポイントモールがあります。
Customer service skills need touching up! The front desk was rude when we voiced a problem with the cleanliness of the sheets.
Business response:
I appreciate you taking the time to write a review of your experience with us. I am so disappointed that the front desk did not provide you with friendly service and the linen wasn't clean in your room. Please accept my apology. Your comments were reviewed, and we will make sure your experience is not repeated. Thanks to your feedback, we can continue to work on providing an exceptional stay for all of our guests. We hope we have the opportunity to see you again in the future.
Good enough Pros: cheap, great location (if you can find it), bed wasn't bad if you like a firm mattress & met my family's needs Cons: could've been cleaner (microwave, bathrm floors and drawe pulls!), very tight & not enough parking spaces, grounds needs trash picked up, needs automatic opening doors, front entry is at a slope that it's hard to get luggage cart up to door! & there's not a covered portico. Breakfast is packaged muffins, granola bars, coffee and instant oatmeal and some fruit (apples & oranges).
Business response:
Thank you for sharing your experience with us. I’m disappointed to hear that our level of cleanliness did not meet your expectations. I will meet with the staff to review our cleaning procedures to ensure your experience is not repeated. Your feedback is greatly appreciated and it will help us in our efforts to continually improve our hotel. I do hope that you will return to our hotel, or any of our other brand locations across the U.S. and Canada in the future.
Good location with excellent food and shopping This location was relatively clean and comfortable. It was quite as well. The staff was very friendly and helpful!
Business response:
Thank you for taking the time to write a review of our hotel. I am glad that you enjoyed our location, your clean, comfortable room and our friendly, helpful staff. I will be sure to share your kind remarks with our entire family. Thank you for choosing Extended Stay America. We hope to have the opportunity to provide you with another comfortable stay in the future.
School/getaway I enjoyed my stay up until the the day before I left when the hotel told me that the power was going to be cut off at 10pm till 4am the next morning. At that I point I had to check out bc my girlfriend and I did not feel comfortable staying somewhere with no power. Other than that the stay was pleasurable
Business response:
Thank you for your recent review of your stay. I sincerely apologize the power being out cut your stay with us short. Unfortunately, due to the construction at the entrance to our property, this was something we had to do. Still, please know, construction has been completed. With that in mind, I do hope that you will return to our hotel, or any of our other brand locations across the U.S. and Canada in the future.
Awesome Deal! Wonderful deal for the price! Everything was neat and clean. It's in an excellent and easy to access spot right of GA 400. My only complaint is that you have to go down to the desk and ask for shampoo/conditioner, it's not automatically given to you in your room.
Business response:
Thank you for taking the time to write a review of our hotel. I'm glad that we were able to provide you with a great stay at an affordable rate. As well, it's great to hear that you were pleased with our location and the cleanliness of our hotel. Your comments will all be useful as we continue to improve our guest experience. Thank you for choosing Extended Stay America. We hope to see you again soon.
Frequently asked questions about Extended Stay America Select Suites - Atlanta - Alpharetta - Rock Mill Rd.
How is Extended Stay America Select Suites - Atlanta - Alpharetta - Rock Mill Rd. rated?
Extended Stay America Select Suites - Atlanta - Alpharetta - Rock Mill Rd. has a 4.2 star rating with 1,044 reviews.
When is Extended Stay America Select Suites - Atlanta - Alpharetta - Rock Mill Rd. open?
Extended Stay America Select Suites - Atlanta - Alpharetta - Rock Mill Rd. is open now. It will close tomorrow at 12:00 a.m.