This profile has been claimed by the business owner or representative.
Extended Stay America Select Suites - Atlanta - Alpharetta - Rock Mill Rd.
- Hotels
- Alpharetta, GA
About this business
Property Location When you stay at Extended Stay America Atlanta - Alpharetta - Rock Mill Road in Alpharetta, you'll be in the business district and convenient to North Point Mall and Avalon. This hotel is within the vicinity of Verizon Wireless Amphitheater and Golf Club of Georgia.Rooms Make yourself at home in one of the 101 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and stovetops. 32-inch LCD televisions with cable programming provide entertainment, while complimentary wireless Intern... read more
Location details
1950 Rock Mill Rd., Alpharetta, GA, 30022, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Older hotel , seemed newly updated, very clean,but there were no glasses for water or ice in the room.
Business response:
Thank you for taking the time to write a review of your stay. We appreciate the kind comments about our hotel; however, we apologize that we failed to explain our dishware policy during check-in. While we no longer keep dishes in guest rooms, these items are available upon request at the front desk. Moving forward, we will work to clearly communicate our amenities. Thank you very much for providing us with your feedback. I do hope that you will return to our hotel, or any other Extended Stay Hotels location in the future.
Close to Verizon Wireless Ampitheater Very difficult to find as signage is small and several yards off the main road. There were problems with the programming of the room keys/cards (several guests had this problem) and the kitchenette had no supplies in it. Fortunately I hadn't planned to cook for the one-night stay. The room was clean and the beds were comfortable. I was also disappointed there is no ice machine anywhere in the hotel. I mentioned no cookware of any kind in the room (not even a coffee pot) when checking out... read more
Business response:
I received a copy of your review, and wanted to take a moment to personally respond. Your comments in regards to the rooms and our staff are much appreciated; yet, I was disheartened to read that our hotel amenities were not fully explained. Your comments were reviewed by the staff, and we will make sure your experience is not repeated. I really appreciate you bringing this to our attention. I do hope that you will return to our hotel, or any other Extended Stay Hotels location in the future.
Muy bien para el precio si no quieres estar en el Hotel 3 estrellas, fuera del strip pero cerca del aeropuerto y de un centro comercial grande. Muy bien para el precio, el servicio muy bueno
Nice place, quiet too. I didn't think this place was going to measure up. I got in and the check in was somewhat slow and the elevator even slower. Once I got to the room though, it was quiet and at a good temp. My room was shaded by trees and very quiet. The only thing I didn't like really was that the bed is hard and not very comfortable. If I would be staying at an extended stay, I would think better beds would be in there for prolonged stays, hence their name. Good value for what I got either way.
Business response:
Thank you for taking the time to write a review of your stay. Please accept our apologies that our beds were not to your satisfaction. Still, I am glad to read that you were pleased with your room and the temperature of your room during your stay with us. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.
Nice Stay Hotel was clean, modern furnishings and the breakfast was ok; however, there was no coffee pot in the room and only available in the lobby during breakfast hours.
Business response:
I appreciate you taking the time to write a review of your experience with us. I am so pleased to read that you had a nice stay at our hotel and enjoyed our rooms. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!
OK hotel but the staff is not helpful We arrived to our hotel very late after a long day of work. After walking by a man on the front bench smoking and on his phone, we found that no one was at the front desk. The sign up said they would be right back as they were helping another guest. We waited around for about 15 minutes looking to see if there was someone who could check us in. Finally, the man sitting on the bench walks in and says "Can I help you?" . We couldn't believe it- this man just witnessed us walk in with all o... read more
Business response:
Thank you for taking the time to write a review of your stay. The customer service you described is unacceptable, and I sincerely apologize for your experience. In response to your feedback, I will be retraining our front desk staff on the importance of providing professional customer service and responding to guest needs in a timely manner. I really appreciate you bringing this to our attention. We would love to have another chance to provide you with a better experience the next time you're in town.
Great location and competitive price No toiletries and Linda at front desk suggested we go to Target or Walmart to buy shampoo. Hall carpet not vacuumed. Grab and go breakfast is good. Location to major roads and restaurants is very good. Note: Expedia did not identify which hotel was booked.....had to call back because I went to the wrong Extended Stay in Alpharetta. Also booking agent's accent prevented good communication.
Alternativa válida para Atlanta Recomiendo este hotel. Bien ubicado muchos restaurantes y malls cerca se llega al pie, hab cómoda, limpia, personal atento y muy buen precio. Sólo 2 detalles: el desayuno no es tal...muy escueto. Y 2, la limpieza de la hab. es 1 vez p/semana, de querer antes se debe pagar.
Frequently asked questions about Extended Stay America Select Suites - Atlanta - Alpharetta - Rock Mill Rd.
How is Extended Stay America Select Suites - Atlanta - Alpharetta - Rock Mill Rd. rated?
Extended Stay America Select Suites - Atlanta - Alpharetta - Rock Mill Rd. has a 4.2 star rating with 1,066 reviews.
When is Extended Stay America Select Suites - Atlanta - Alpharetta - Rock Mill Rd. open?
Extended Stay America Select Suites - Atlanta - Alpharetta - Rock Mill Rd. is open now. It will close tomorrow at 12:00 a.m.