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Extended Stay America Select Suites - Atlanta - Clairmont
- Hotels
- Atlanta, GA
About this business
Location details
3115 Clairmont Rd., Atlanta, GA, 30329, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Too much noise Too much noise at night , had I hard time trying to go to sleep. The noise was from the outside from the hotel at 10:00 pm.
Business response:
Alondra, thank you for choosing us and for leaving a review. We are glad you had an overall pleasant stay but would like to apologize for the noise you experienced. Our goal is to provide a comfortable and relaxing stay for our guests, and we are sorry we did not deliver. We appreciate the feedback and we hope to have the opportunity to welcome you back and show you our quieter side! Sincerely, Hotel Management
Business response:
George, thank you for being our guest. It was a pleasure hosting you at Extended Stay America. We appreciate you sharing your nice rating and hope to see you again soon. Sincerely, Hotel Management
Hotel is close to Emory University Hospital I felt a little uneasy about the amount of people standing around in the parking lot all the time smoking. I have asthma and don't like walking out of the building into cigarette smoke.
Business response:
Lisa, thanks for staying at our hotel. We are happy to know you were benefited with our convenient location and that you liked your room. However, we are sorry for the issue you experienced and regret the inconvenience caused. We will follow up on your concerns to ensure we are doing everything possible to minimize the impact to our guests. Thanks again for your staying with us, and we hope to welcome you back in the future. Sincerely, Hotel Management
Business response:
We are delighted you had an outstanding experience at Extended Stay America and that you loved all the aspects of our hotel. Thank you for the excellent rating, and we look forward to seeing you again soon. Sincerely, Hotel Management
Business response:
Thanks so much for staying at Extended Stay America and for the feedback. We are glad to read you had a comfortable stay and that we met your expectations. It was a pleasure having you as our guest, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Great hotel Nice for the wife and I to be able to stay at a hotel with our pet. My Pomeranian enjoyed it.
Business response:
Michael, thank you for being our guest at Extended Stay America. We are glad to know you and your wife had a good time here and were impressed with our pet-friendly policy. We hope to be your hotel of choice every time you visit this area. Sincerely, Hotel Management
Business response:
We appreciate your gracious rating about your stay at Extended Stay America. It means a lot for us to learn that we were on par with your expectations. Thank you for being our guest, and we look forward to your future visit. Sincerely, Hotel Management
Business response:
Many thanks for taking the time to post your generous rating online. It was a pleasure to have you as our guest, and we hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
When I had arrived I was waiting in the lobby for about an hour maybe a little longer before the person came to check me in I heard music in the back but no one was anywhere to be found even after dialing 0 for assistance finally someone else came and went and found the lady when she finally helped us she was not exactly polite was out of breathe and hard to understand. We weren’t the only people up there waiting there was another gentleman trying to extend his stay. I’m usually not one to complain but this was ridiculous. T... read more
Business response:
Thank you for taking the time to provide feedback about your stay. We are sorry for the unpleasant experience with one of our associates. We value your feedback and will use it to make sure we are more consistent in our service delivery. We hope you consider staying with us again as we would welcome the opportunity to restore your confidence in our hotel. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Atlanta - Clairmont
How is Extended Stay America Select Suites - Atlanta - Clairmont rated?
Extended Stay America Select Suites - Atlanta - Clairmont has a 3.5 star rating with 1,608 reviews.
When is Extended Stay America Select Suites - Atlanta - Clairmont open?
Extended Stay America Select Suites - Atlanta - Clairmont is open now. It will close tomorrow at 12:00 a.m.