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Extended Stay America Select Suites - Atlanta - Clairmont
- Hotels
- Atlanta, GA
About this business
Extended Stay America Hotel Atlanta - Clairmont is located at 3115 Clairmont Rd NE, Atlanta, GA. This business specializes in Hotels & Motels and Other Lodging.
Location details
3115 Clairmont Rd., Atlanta, GA, 30329, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Atlanta stay Friendly staff. Rooms ok for the price point.
Business response:
John, thank you for your nice review of Extended Stay America. We are pleased to know you liked the service provided by our courteous staff and most aspects of our hotel at a fair price. It was a pleasure serving you, and we look forward to hosting you again soon. Sincerely, Hotel Management
Business response:
Steven, thank you for staying with us and for the review. We are happy to know you had an overall pleasant stay. However, we are sorry we missed meeting some of your expectations and regret if any inconvenience caused. It was a pleasure having you as our guest, and we hope to serve you again when in the area. Sincerely, Hotel Management
Physical fight, good staff during the daytime Overall it was a pretty good room, but the room smelled so bad from cigarette smoke that I spent the first four days trying to spray and clean to get the smell out due to my own allergies. I thought it would dissipate. I had had medical tests all week, so hoped I wouldn’t have to change rooms. The second issue was there was an actual physical fight at 3 AM outside of my door with people being thrown into my door. There was a party up until that point with people cursing and yelli... read more
Business response:
Thank you for staying with us. It was disheartening to read your review regarding the cleanliness issue you had while here and regret the inconvenience it caused. Your concerns have been shared with our housekeeping team to see where we went wrong as we double check each of our rooms prior to the next guest arriving. Again, we are sorry for this unpleasant experience and would love to be able to redeem ourselves on a future visit. Sincerely, Hotel Management
Good place to sleep for a night. Room was clean and comfortable. Nice to have microwave, full size fridge/freezer, and stove top. Unfortunately, no kitchen utensils, plastic ware, or cooking pans in the room, must be requested from front desk. No ice machine in hotel.
Business response:
Thank you for being our guest. We are pleased to know you liked your clean room and had an overall good time here. Please know our brand standards require us to keep the kitchenware at the front desk to ensure cleanliness. We would also like to inform you that, as we have a full-size refrigerator which includes ice trays for your convenience, we do not have ice machines on our property. Your feedback is appreciated, and we will be sure our front desk communicates this more clearly going forward. We hope the positive aspects ... read more
Quiet neighborhood, nice staff...great stay...breakfast could be better...
Business response:
Thanks for evaluating your stay. We are glad to read you had an overall pleasant visit and liked the service provided by our staff. Your feedback will be shared with our Brand Leaders to assist them when determining new breakfast offerings for future implementation. It was a pleasure hosting you, and we hope to see you again soon. Sincerely, Hotel Management
Perfect for my one-nighter Just a one night biz stay. Exterior and location were great. I’ll admit lobby and occupants hanging made me a little apprehensive. I’m assuming there are some less fortunate people living there. But check in was quick. Elevator to 2nd floor opened right up. Room was clean. Had a very clean, deodorized smell to it. From then I took the stairs which were also very clean and frankly avoided the lobby. Except to get morning coffee and little breakfast muffin. Really the people were nice. Floor was quie... read more
Business response:
Thanks for your overnight stay at Extended Stay America and for the feedback. We are delighted to read you were benefited with everything we offer and that you had a comfortable time here. Your comment in regard to breakfast, specifics have been shared with our Brand Leaders to assist them when determining new offerings for future implementation. Thanks for being our guest, and we hope to welcome you back for enjoying a much better visit. Sincerely, Hotel Management
Too much noise Too much noise at night , had I hard time trying to go to sleep. The noise was from the outside from the hotel at 10:00 pm.
Business response:
Alondra, thank you for choosing us and for leaving a review. We are glad you had an overall pleasant stay but would like to apologize for the noise you experienced. Our goal is to provide a comfortable and relaxing stay for our guests, and we are sorry we did not deliver. We appreciate the feedback and we hope to have the opportunity to welcome you back and show you our quieter side! Sincerely, Hotel Management
Business response:
George, thank you for being our guest. It was a pleasure hosting you at Extended Stay America. We appreciate you sharing your nice rating and hope to see you again soon. Sincerely, Hotel Management
Hotel is close to Emory University Hospital I felt a little uneasy about the amount of people standing around in the parking lot all the time smoking. I have asthma and don't like walking out of the building into cigarette smoke.
Business response:
Lisa, thanks for staying at our hotel. We are happy to know you were benefited with our convenient location and that you liked your room. However, we are sorry for the issue you experienced and regret the inconvenience caused. We will follow up on your concerns to ensure we are doing everything possible to minimize the impact to our guests. Thanks again for your staying with us, and we hope to welcome you back in the future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Atlanta - Clairmont
How is Extended Stay America Select Suites - Atlanta - Clairmont rated?
Extended Stay America Select Suites - Atlanta - Clairmont has a 4.2 star rating with 1,041 reviews.
When is Extended Stay America Select Suites - Atlanta - Clairmont open?
Extended Stay America Select Suites - Atlanta - Clairmont is open now. It will close tomorrow at 12:00 a.m.