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Extended Stay America Select Suites - Atlanta - Clairmont
- Hotels
- Atlanta, GA
About this business
Extended Stay America Hotel Atlanta - Clairmont is located at 3115 Clairmont Rd NE, Atlanta, GA. This business specializes in Hotels & Motels and Other Lodging.
Location details
3115 Clairmont Rd., Atlanta, GA, 30329, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Vacation halfway home This is a great place to stay. Rooms are really large and comfortable. We were really impressed
Think they need to update hotel. Room was old.
Business response:
Judy - Thank you for the feedback about your stay at our hotel. We strive to provide guests with all the comforts of home, so we are disappointed to hear that you felt our hotel needs an update. To uphold our company's high standards, we are scheduled for a renovation. Thank you very much for providing us with your feedback. We hope we have the opportunity to see you again in the future.
Simple and nice enough comfort The room has a great deal of space, facilities, great kitchen, good bed. If you are interested in staying in the Hotel, it might lack external facilities, but you essencially want a place to stay a little longer and don't get broken, this one is a very good choice. Nearby supermarket and dinning makes it even better. This region of the Clairmont Rd is also pleasant.
This is an economy stay. I saved money staying here. I asked for a non-smoking room and the room I was assigned was obviously not. And the A/C was not working. I asked them for help at 5pm after my check-in. At 7pm I had to be more vocal to get someone up to the room. The manager came in, agreed with the issue and helped me transfer my belongings to an acceptable room. The room was cool and clean. I could have stayed at any number of hotels for $$ more. So you have choices there.I chose this location to be near Oglethorpe Un... read more
Extended Stay Atlanta Very nice hotel! Front desk staff very professional.
Needs some work The front desk is unorganized but in general, the person who helped us was friendly. I cannot say the say for anyone else who worked at the desk. One of the two rooms door lock did not work and my father had to be let in his room each time he needed to go in and he would just have to leave the latch in the door to keep the door open otherwise. My keycard did not work for the laundry and vending and one stopped working all together after trying the door more than a couple of times.
Business response:
Tonya - I appreciate you taking the time to write a review of your experience with us. I sincerely apologize for the level of customer service and the maintenance issues in your room. In response to your feedback, I will meet with the staff to review our maintenance policies and guest protocol to ensure your experience is not repeated. Again, thank you for the comments. We would love to have another chance to provide you with a better stay in the future.
Clean, Friendly, Basic Accommodations The front desk staff were professional and courteous. The room was clean and comfortable. The accommodations are very basic--no shampoo or room service (for shorter stays)-- but having a mini-kitchen is very convenient. The location was safe, though it's not easy to walk anywhere from this hotel. There is a Kroger about a half-mile up the road and it's very close to 85. Overall, it was just what I needed.
Business response:
Tammie - Thank you for taking the time to write a review of your stay. I’m so pleased to learn that you enjoyed our spacious suites with fully equipped kitchens at a great value. Please know, while we do not offer toiletries in our guest rooms, we do have an amenity basket available at the front desk for guests to enjoy upon request. Also, our housekeeping service is provided once a week for guests staying 8 or more nights. For those who are staying for shorter periods of time, services can be purchased for a minimal fee. Ag... read more
Frequently asked questions about Extended Stay America Select Suites - Atlanta - Clairmont
How is Extended Stay America Select Suites - Atlanta - Clairmont rated?
Extended Stay America Select Suites - Atlanta - Clairmont has a 4.2 star rating with 1,041 reviews.
When is Extended Stay America Select Suites - Atlanta - Clairmont open?
Extended Stay America Select Suites - Atlanta - Clairmont is open now. It will close tomorrow at 12:00 a.m.