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Extended Stay America Select Suites - Atlanta - Clairmont
- Hotels
- Atlanta, GA
About this business
Location details
3115 Clairmont Rd., Atlanta, GA, 30329, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Precious was great
Business response:
Dear Helen, Thank you for being our guest at Extended Stay America. Compliments such as yours are the reason we are so encouraged and committed to providing exceptional service to our guests. We will happily pass along your comments to the team and Precious. It was our pleasure to host you, and we hope to welcome you again soon.Sincerely,Hotel Management
Shopping was close,
The manager was very nice that checked me in and the only negative was my room key quit working and I went to the front desk to get a new key and after waiting 30 minutes and yelling is anyone working and beating on the side of the wall, a big black girl came out and I told her I had been waiting 30 minutes and she immediately told me I had not waited that long. She was rude and not someone who should be dealing with the public. I was so angry at her that I went upstairs and packed and left without spending the night. You sh... read more
Business response:
Dear Harlie, Thank you for being our guest and sharing your appreciation for your check-in associate. However, we regret the key issues that made your time problematic, and your remarks are shared with the team concerned so they can look into them. Further, we are truly sorry you didn't experience our staff at their best during your stay. Our top priority is outstanding hospitality, including greeting every guest with a welcoming smile and thoughtful service. The behavior you described is highly unusual, and we will address ... read more
Frequently asked questions about Extended Stay America Select Suites - Atlanta - Clairmont
How is Extended Stay America Select Suites - Atlanta - Clairmont rated?
Extended Stay America Select Suites - Atlanta - Clairmont has a 3.5 star rating with 1,608 reviews.
When is Extended Stay America Select Suites - Atlanta - Clairmont open?
Extended Stay America Select Suites - Atlanta - Clairmont is open now. It will close tomorrow at 12:00 a.m.