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Extended Stay America Select Suites - Atlanta - Lithia Springs
- Other
- Lithia Springs, GA
About this business
Location details
1356 Trae Lane, Lithia Springs, GA, 30122, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
My room was very clean and Shaun handle my reservations in a timely and professional manner
Staffs are very welcoming this is my second time staying in this hotel very clean and comfortable bed.
Business response:
Dear Guest, Thank you for taking the time to share your wonderful feedback. We are delighted to hear that you chose to stay at Extended Stay America for a second time and that our staff made you feel welcomed. It is equally gratifying to know that you found the rooms very clean and the beds comfortable, as we strive to provide a relaxing and enjoyable experience for all our guests. Your continued support and kind words encourage our team to maintain the highest standards of service and hospitality. We look forward to welcomi... read more
It was clean.
Nothing much to tell. I needed a room they provided a room. Nothing extra. No late check out. Front desk not friendly.
Business response:
Dear Guest, Thank you for sharing your feedback with us. We are glad we were able to provide you with a room when you needed one; however, we sincerely apologize that your overall experience fell short of expectations. Your comments regarding the lack of extra services, the unavailability of a late check-out, and the unfriendly interaction at the front desk are concerning and do not reflect the level of hospitality we strive to deliver. We will address this with our team to ensure better service moving forward. We appreciate... read more
The extended stay was convenient and close to my travels.
Business response:
Dear Guest, Thank you for taking the time to share your feedback. We’re pleased to hear that our extended stay accommodations were convenient and well-situated for your travels. Providing comfort and accessibility for our guests is a priority, and it’s wonderful to know our location met your needs. We appreciate you choosing to stay with us and value your comments, which motivate our team to continue delivering a positive experience. We look forward to welcoming you back to Extended Stay America on your future visits and ens... read more
Mal olor
Business response:
Dear Guest, We sincerely apologize for the specific concern you encountered during your stay. This is certainly not the experience we want any of our guests to have. Our housekeeping and maintenance teams have been notified to ensure it does not happen again. We truly value your feedback, as it helps us maintain the quality and comfort our guests deserve. We hope you’ll consider giving us another opportunity to provide you with a fresh, comfortable, and enjoyable stay in the future. Sincerely, Hotel Management
El hotel huele mal ase falta más limpieza frecuente
Business response:
Dear Guest, We sincerely apologize for the cleanliness concerns you experienced during your stay. This is not the standard of quality we strive to maintain. Please be assured that our housekeeping and maintenance teams have been notified. Your comments are extremely valuable in helping us improve our guest experience. We truly regret the inconvenience caused and hope you’ll allow us another opportunity to welcome you back for a much-improved and comfortable stay. Sincerely, Hotel Management
Poner adecuado para mascotas no juntos con huésped designar habitación especial para mascotas y otro para los que no por ejemplo mascotas en el primer piso y personas discapacitados tener más limpieza en los cuartos más continuos no cada 14 días
Business response:
Dear Guest, Thank you for taking the time to share your thoughtful suggestions. We truly appreciate your feedback regarding designated areas for guests with pets and non-pet travelers, as well as your recommendation for more frequent room cleanings. Your insights are valuable and help us improve the comfort and experience of all our guests. We are reviewing options to enhance our pet-friendly policies and housekeeping schedules to better meet varying guest needs. Providing a clean, inclusive, and well-maintained environment ... read more
Staff members were awesome
Frequently asked questions about Extended Stay America Select Suites - Atlanta - Lithia Springs
How is Extended Stay America Select Suites - Atlanta - Lithia Springs rated?
Extended Stay America Select Suites - Atlanta - Lithia Springs has a 3.3 star rating with 849 reviews.
When is Extended Stay America Select Suites - Atlanta - Lithia Springs open?
Extended Stay America Select Suites - Atlanta - Lithia Springs is open now. It will close tomorrow at 12:00 a.m.