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Extended Stay America Select Suites - Atlanta - Lithia Springs
- Other
- Lithia Springs, GA
About this business
Location details
1356 Trae Lane, Lithia Springs, GA, 30122, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It's what you pay for When we got there it took about 20 minutes for someone to come to desk...the first night wasn't bad if you have thing for hot showers and really good power washing water pressure then this your spot! When they say grab and go breakfast they mean that it's muffins or granola bars and get there early for the coffee or get left out...the second night we came in round 6 and they had a roll down door closed at front desk which I can say never seen anywhere else I stayed but we were tired so went straight to ... read more
Business response:
Dear Amber, Thank you for sharing your experience. We apologize for any inconvenience you encountered during your stay. It's disappointing to hear about the delays at check-in and the disturbance from noise outside. We appreciate your feedback regarding the breakfast offerings and will strive to improve in that area. We're glad to hear that you found the water pressure satisfactory and enjoyed the amenities in your room. Your comments are valuable to us, and we hope to have the opportunity to better serve you in the future.S... read more
The room amenities were A1 and the pricing is fair what I didn't like was that there were too many people hanging around the back entrance of the building throughout the entire day
Room wasn't swept, and the last guest groceries/leftovers were still in the fridge. Hallways should be vacuumed daily as they were very dirty.
Business response:
Dear Ben, Thank you for staying with us and for leaving a review. We apologize for the cleanliness issues you encountered during your stay. Our housekeeping team is conducting a thorough review of our procedures to ensure all rooms are properly cleaned and stocked for each guest. Your feedback is invaluable, and we appreciate you bringing these matters to our attention. Please accept our sincerest apologies for any inconvenience caused. Should you reconsider staying with us, we'll ensure a seamless and enjoyable experience. ... read more
Beware There were roaches in the bathroom. The first couple of nights we only saw a couple small ones, but the last night there were 5 or 6, all different sizes. Also, be aware that the breakfast is only oatmeal and granola bars. There is no space for eating downstairs and we were uncomfortable eating in our room with the roaches.
Business response:
Dear Carri, Thank you for bringing these concerns to our attention. We deeply apologize for the inconvenience you experienced during your stay. It's unacceptable for our guests to encounter pests in their accommodations, and we understand the discomfort this must have caused you. Your feedback is invaluable to us, and we will take appropriate measures to prevent future occurrences. Furthermore, we apologize for failing to meet your expectations regarding our complimentary grab-and-go breakfast offerings. We will review this ... read more
Frequently asked questions about Extended Stay America Select Suites - Atlanta - Lithia Springs
How is Extended Stay America Select Suites - Atlanta - Lithia Springs rated?
Extended Stay America Select Suites - Atlanta - Lithia Springs has a 3.2 star rating with 814 reviews.
When is Extended Stay America Select Suites - Atlanta - Lithia Springs open?
Extended Stay America Select Suites - Atlanta - Lithia Springs is open now. It will close tomorrow at 12:00 a.m.