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Extended Stay America Select Suites - Atlanta - Lithia Springs
- Other
- Lithia Springs, GA
About this business
Welcome to Extended Stay America - Atlanta - Lithia Springs! We are the perfect location for business travelers, students, tourists and those relocating to the Atlanta, GA area who need to find a home away from home for several nights, a week, a month or even longer. Our hotel is conveniently located off I-20. From our location, you can easily visit local attractions such as Sweetwater Creek State Park, Six Flags over Georgia, Zoo Atlanta and the High Museum of Art.Welcome to Extended Stay America - Atlanta - Lithia Springs!... read more
Location details
1356 Trae Lane, Lithia Springs, GA, 30122, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Lower the bed frames. Very hard to get on and be comfortable when you are short. I had to buy a folding step stool to get up there. Other than that it was good
Business response:
Thank you for taking time to provide us with feedback. Our entire team works tirelessly to ensure guests have a great stay. We strive to deliver a quality level of service and professionalism from booking to check-out. Thank you for choosing us and we look forward to welcoming you back the next time you’re in the area. Stay healthy and safe. Jill Taylor Director of Marketing and Culture TGC Hospitality Management
Business response:
Montrez, Thank you for the outstanding rating! Our team works tirelessly to ensure each of our guests have the best possible stay. Sounds like you did. Thank you for choosing us and we look forward to welcoming you back. Stay healthy and safe. Jill Taylor Director of Marketing and Culture TGC Hospitality Management
The kitchenette was the winner for us. Very convenient to stores and restaurants. Well kept laundry room. Windows open, for the feel of fresh air. Staff is awesome, very helpful. Wish they had free once a week cleaning service. Designate room for people animals.
Business response:
Thank you for the outstanding rating and kind words! The kitchenette is pretty amazing! Sounds like we were the perfect fit for you. We do offer additional cleaning services for nominal fee. Our front desk staff can help. Thank you for choosing us and we look forward to welcoming you back. Stay safe and healthy, Jill Taylor Director of Marketing and Culture TGC Hospitality Management
Business response:
I regret you did not enjoy your stay. Please contact me directly to discuss the issues you had with your stay. My goal is for our guests to have an exceptional experience, and we must have fell short. I look forward to hearing from you. Regards, Jill Taylor Director of Marketing and Culture TGC Hospitality Management
The tub was dirty and there wasn’t any soap in the bathroom
Business response:
Thank you for taking time to tell us about your stay. Cleanliness is one of our most prized promises to our guests and we fell short. We have spoken to our team about taking the necessary steps to ensure we are providing a clean and fresh hotel for all our guests. We appreciate the feedback and hope we have the opportunity to earn back your trust. I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown fond of. Warmest regards, Jill Taylor Director of Marketing a... read more
Great stay They facility was clean and the staff was friendly. We felt safe. Definitely will stay again.
Business response:
Maria, We know your time is valuable and thank you for sharing your experience with us. Cleanliness is one of our most prized promise to our guests and our team works tirelessly to make sure that happens. Thank you for the kind words, I look forward to sharing them with the team. We wish you the best on your next stop and look forward to seeing you next time. Warmest regards, Jill Taylor Director of Marketing and Culture TGC Hospitality Management
Business response:
Thank you for taking time to give our hotel a rating. Our entire team works tirelessly to ensure guests have a great stay. We strive to deliver a quality level of service and professionalism from booking to check-out. Sounds like we did just that. Thank you for choosing us! Warmest regards, Jill Taylor Director of Marketing and Culture TGC Hospitality Management
Business response:
I regret you did not enjoy your stay. Please contact me directly via the hotel main line to discuss the issues you had with your stay. My goal is for our guests to have an exceptional experience, and we must have fell short. I look forward to hearing from you. Regards, Jill Taylor Director of Marketing and Culture TGC Hospitality Management
Bitter Sweet Stay Overall the staff was nice and the room was clean. The issue was we were in a room without shower curtains that we had to ask for. The young lady offered to move us to a different room but it was dirty. In addition we were not able to get clean replacement towels (2day stay/ Friday through Sunday) became the staff was completely unavailable all the way until we departed no one was there. Our bed was a cheap version and wasn't comfortable. Our tv would've work when the light switch was turned off at night. O... read more
Business response:
Erica, Thank you for taking time to tell us about your stay. I wish it would have been better. You are absolutely correct; we dropped the ball, did not follow our operating procedures and most importantly, did not deliver on our promise. While I wish, you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. I hope we have the opportunity to earn back your trust. I can assure you that... read more
Frequently asked questions about Extended Stay America Select Suites - Atlanta - Lithia Springs
How is Extended Stay America Select Suites - Atlanta - Lithia Springs rated?
Extended Stay America Select Suites - Atlanta - Lithia Springs has a 4.4 star rating with 384 reviews.
When is Extended Stay America Select Suites - Atlanta - Lithia Springs open?
Extended Stay America Select Suites - Atlanta - Lithia Springs is open now. It will close tomorrow at 12:00 a.m.