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Extended Stay America Select Suites - Atlanta - Marietta - Wildwood
- Hotels
- Atlanta, GA
About this business
Location details
2010 Powers Ferry Road, Atlanta, GA, 30339, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It was in walking distance of SunTrust Park... Ill be back next month same location!!!!
Business response:
Thank you for choosing to stay at Extended Stay America during your recent visit. We are delighted to hear you had an enjoyable, comfortable stay and our location was perfect for your needs. We appreciate you being our guest and look forward to welcoming you back. Sincerely, Hotel Management
The front office and hallways could use a facelift...was very dingy and outdated. The room suite condition was decent....pretty updated. The pull out couch left something to be desired....not comfortable at all. We only needed it for the one night and it served its purpose. The rates were pretty cheap.
Business response:
Steven,thank you for choosing our hotel for an overnight stay. We are glad you found us to be a fair value. However, we apologize for not meeting some of your expectations. We will share your comments with appropriate individuals in our organization as we begin formulating plans for future updates. We value your comments and hope to have another opportunity to welcome you back soon for a much better experience. Sincerely, Hotel Management
I loved the pool. The staff was generally friendly and helpful. I did see a cockroach in the exercise/laundry room. The furniture in the room was worn but I liked the overall setup in the room. Also they had satellite TV service and it was not carrying CBS at the time. My clock/radio did not work at all and when I asked for a replacement I was told I would get one but it did not ever happen in my two day stay. Also there was some yelling down the hall by the manager in mid-day over someone not paying their bill. The yelling ... read more
Business response:
It was a pleasure to have youas our guest at Extended Stay America. We are delighted to read you enjoyed your time at the pool and that our location was perfect for your needs. Your feedback will be shared with our Brand Leaders to assist them when determining new breakfast offerings for future implementation. We hope to have the pleasure of hosting you again soon. Sincerely, Hotel Management
The rooms are spacious, yet an older building. The property is maintained although a few repairs could be made to present better. The Staff is overly AMAZING 😉! Cheerful, helpful and professional. My only CON - the toilet in my room/ unit was not working properly- luckily there was a plunger underneath the bathroom sink. Knowing that - this issue should be placed on someone’s TO DO LIST! Because it effected the drain in the shower and I wasn’t going to plunge in shower without chlorine bleach to disinfect the tool first. Be... read more
Business response:
Thank you so much for sharing your review of your stay with us. We were glad to read that you enjoyed your time with us and liked the service provided by our staff. However, we were sorry to read you were inconvenienced by maintenance issues in your bathroom. We have alerted our engineering team, and we are fixing the problem. Again, we are terribly sorry about this, and we look forward to having you back with us in the future. Sincerely, Hotel Management
The staff was very nice. Room smelled musty, and was no hot breakfast.
Business response:
Thank you for acknowledging our outstanding service at Extended Stay America. We are committed to providing an excellent stay for every guest, and it is wonderful knowing we met your expectations. We have asked our housekeeping staff to make sure this room receives a deep clean to remove the smell. Your feedback is valuable as it will help us improve our facilities moving forward. We hope to have the opportunity to make it up to you at a future date. Sincerely, Hotel Management
Great trip with family for a graduation
Business response:
Leslie, thank you for being our guest while here for the graduation week. We are glad you had a pleasant stay and that you liked our offerings. Your review is appreciated, and we hope to see you and your family in the future. Sincerely, Hotel Management
The room wouldn’t get cold at all, we told the lady at the front desk. It still didn’t work was a rough night, We couldn’t sleep good. We booked a king room and they over booked the hotel and gave us a queen instead. Room smelled like covered up smoke smell and if you want a coffee, muffin and granola bar for breakfast then this place is for you!! We won’t go there again.
Business response:
We would like to offer you our apologies for your unpleasant experience at our hotel. We take the cleanliness and maintenance of our rooms very seriously. Your feedback has been shared with the appropriate teams and we have taken action to prevent similar mistakes. We are also sorry for not providing the specific room type you booked. It is never our intention to disappoint you. We encourage you to give us another chance so we can provide you the quality stay you deserve. Sincerely, Hotel Management
Breakfast was just muffins and cereal bars with hot coco & coffee. No juice or milk. Had to wait downstairs exhausted after driving for 6+ hours because the receptionist wasn’t at the front desk.
Business response:
Please accept our sincerest apology for the poor service you received from our front desk associate. Our mission is to provide excellent customer service to each and every guest, and we're so sorry this was not the case for you. We will speak with that associate directly to ensure that it never happens again. We hope you will stay with us again for a better stay. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Atlanta - Marietta - Wildwood
How is Extended Stay America Select Suites - Atlanta - Marietta - Wildwood rated?
Extended Stay America Select Suites - Atlanta - Marietta - Wildwood has a 3.2 star rating with 1,557 reviews.
When is Extended Stay America Select Suites - Atlanta - Marietta - Wildwood open?
Extended Stay America Select Suites - Atlanta - Marietta - Wildwood is open now. It will close tomorrow at 12:00 a.m.