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Extended Stay America Select Suites - Austin - Round Rock
- Hotels
- Round Rock, TX
About this business
Location details
1950 N IH-35, Round Rock, TX, 78681, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Great staff Staff was very friendly..
Business response:
Thank you for the 4-star rating and great review. We are so glad you chose to stay with us, had a comfortable stay and appreciated our wonderful staff. We'll pass along your comments so they know their efforts did not go unnoticed.
Business response:
Thank you for the 4-star rating. We look forward to seeing you again the next time you’re in the area.
Business response:
Thank you for rating our hotel. We're glad you had a pleasant stay.
Good It was OK for overnight.
Business response:
Thank you for the 4-star rating. We look forward to seeing you again the next time you’re in the area.
Wi Fi should be more efficient. It drops and speed is not good. size of the beds should be better, more comfortable. Rooms have no blackout/drapes.
Business response:
Thank you for your review and feedback. We are glad to hear that you had a pleasant stay and that the accommodations met your needs for the most part. We are sorry to hear that the wi-fi was not as speedy as you expected and that the bed was not comfortable for you. We provide complimentary basic wi-fi in all rooms and we also offer higher speed connections for a fee. We'll pass along your desire for a blackout curtain and appreciate that you let us know. We would welcome you back the next time your extended stay travels bri... read more
Round Rock Area. Nice, simple, inexpensive place to stay. Staff was very considerate and helpful.
Business response:
Thank you for the great rating and review. We're so glad you appreciated the low rates and great service. We hope to see you again.
Business response:
Thank you for the 4-star rating. We are glad you had a comfortable stay.
ok stay room was ok, but it smells bad inside the room.. i had to spray some febreze and it help for a little bit, and then the bad smell came back.
Business response:
Thank you for the 4-star rating. We’re so glad you found the accommodations pleasing but we’re sorry to hear about an odor you experienced during your stay. We apologize for the inconvenience this caused and look forward to welcoming you back the next time you’re in the area.
Outdated and smells of smoke Check in was supposed to be at 3, we arrived at 330 to find out we wouldn't have a room until after 5pm. Came back at 530, and still had to wait another 15 min. Bed was very old and uncomfortable. Even though our room was non-smoking, someone down the halls was and the smell made it into our room everytime they smoked. Room was at least clean and sheets were decent. I wouldn't recommend staying here unless you are pinched for options.
Business response:
Thank you for your feedback and for sharing your less-than-pleasant experience. We apologize that your room was not ready when you checked in. That is certainly not the impression we were aiming for. We have passed your comments on to the operations team to address these issues and we're so sorry for your disappointing experience. We wish you well in all your future travels.
Frequently asked questions about Extended Stay America Select Suites - Austin - Round Rock
How is Extended Stay America Select Suites - Austin - Round Rock rated?
Extended Stay America Select Suites - Austin - Round Rock has a 3 star rating with 1,342 reviews.
When is Extended Stay America Select Suites - Austin - Round Rock open?
Extended Stay America Select Suites - Austin - Round Rock is open now. It will close tomorrow at 12:00 a.m.