This profile has been claimed by the business owner or representative.
Extended Stay America Select Suites - Austin - Round Rock
- Hotels
- Round Rock, TX
About this business
Location details
1950 N IH-35, Round Rock, TX, 78681, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Good location great staff great for long staying people who's willing to clean for themselves not great for kids
Business response:
Thank you for your feedback. I appreciate your compliments on my team and thank you for your stay.
Try to read good and bad comments before you book There is a lot of roaches we actually have to put a lot of or personal stuff in the fridge because was impossible to left these outside. Honestly I would look for another place but was already too late in the night to look for another place. We ended moving for the rest of the week to another place. Besides that I do not have any other complaint. Water pressure is not strong but is not bad either. There is a smell like smoke, I guess some of the guests are not following the... read more
Business response:
Thank you for your stay and the compliments regarding our team. We hope to see you when you return to Austin/Round Rock TX.
Business response:
Thank you for the five star rating!
Pretty stingy with towels Room was clean, employees were nice, I think they could be a little more liberal with towels, but oh well, overall happy with my stay.
Business response:
Thank you for your feedback. I appreciate the compliments on my staff and cleanliness on hotel. Hope to see you again when you return to Austin/Round Rock Tx.
Stuck on the smoking floor. Not what I wanted.
Business response:
Thank you for taking the time to send us your comments about your stay with us. We are sorry it didn’t live up to your expectations. We will be contacting the hotel to address the issues you mentioned. We wish you the best in your future travels and hope you will give us another try.
Business response:
Thank you for the five-star rating!
The Hispanic Lady is very rude Other staff was very friendly... I waited patiently to be checked in and I explained to the lady... my son was on oxygen.... she showed no concern!!
Business response:
I'm sorry you had a bad experience with a member of our team. I hope that the rest of your stay went well.
How do you have a hotel that offers a kitchenette but expect your guest to pay for pots /pans to use during their stay and was told you can at least bring them home. Every hotel I have stayed at with a kitchenette has those utensils that you can sign out at the front desk. I specifically chose this place because the kitchenette and still had to spend money going out to eat! waste of money! Also had no Iron or hair dryer offered by every other hotel I have ever stayed at.
Business response:
I'm sorry you were not aware of what it is in our rooms before you booked. Many of our guests come to the property with their own kitchen essentials. One of the ways we are able to keep our rates so low is by not making our guests pay for things they won't use.
Frequently asked questions about Extended Stay America Select Suites - Austin - Round Rock
How is Extended Stay America Select Suites - Austin - Round Rock rated?
Extended Stay America Select Suites - Austin - Round Rock has a 3 star rating with 1,320 reviews.
When is Extended Stay America Select Suites - Austin - Round Rock open?
Extended Stay America Select Suites - Austin - Round Rock is open now. It will close tomorrow at 12:00 a.m.