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Extended Stay America Select Suites - Austin - Round Rock
- Hotels
- Round Rock, TX
About this business
Welcome to Extended Stay America Select - Austin - Round Rock! We are the perfect location for business travelers, students, tourists and those relocating to the Austin, TX area who need to find a home away from home for several nights, a week, a month or even longer. Our hotel is conveniently located off I-35. From our location, you can easily visit local attractions such as the Austin Aquarium, Lyndon Baines Johnson Library and Museum, Sixth Street and Zilker Park. When you stay at an Extended Stay America hotel, you&rsquo... read more
Location details
1950 N IH-35, Round Rock, TX, 78681, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
was ok. Had roaches. stained bed sheets.
Business response:
We are sorry to hear you had some insect issues. We will continue to monitor and treat any bugs we find and appreciate you sharing with us that you had an issue.
Bottom of ok Find something else for 10 bucks more
Business response:
I'm very sorry to hear that our hotel did not meet your expectations. We appreciate your comments as we work to improve our guest experience. I hope you will consider staying with us again the next time your travels bring you to our area.
First time here The price is what sold me on this place. It's a different setup from other hotels because of the extended stay status so very few things are provided: towels, wash rags, a couple of plastic cups and a bar of soap. The kitchenette isn't stocked with anything, so bring what you think you'll need if you want to have even a cup of coffee in your room. On the plus side, the room was spotless, and the bed was comfortable. There's free wifi. Another chair would be nice for somewhere else to sit besides the bed or at... read more
Business response:
Thank you for taking the time to comment on your recent stay at WoodSpring Suites. Guest feedback, whether negative or positive, is always welcomed and used as a training tool for my staff, to help us better deliver excellent customer service. We hope you enjoyed the rest of your stay.
I found a roach in the bathroom, internet very slow. Fridge was noisy when running. Bed and pillows were very uncomfortable. Only reason I stayed in this hotel was because the Kitchenette and location.
Business response:
I do apologize that our hotel didn't quite meet your expectations. I have shared your comments with my staff in hopes of improving our future services.
Clean necessities, nothing more. Hotel was bare bones but very clean. Comfortable bed but no down comforter or ton of pillows. Clean bathroom with nice towels and soap but no complementary toiletries. If you're looking for an economic but safe and clean stay...this is it.
Business response:
Thank you for your feedback and for staying with us. We realize you have many choices when it comes to lodging, and we sincerely appreciate your business with us. It is nice to see your positive feedback on the cleanliness of the property and our friendly staff.
Need Improvement We've been here for two weeks and the place is decent. But the pillows and mattresses are horrible, they don't provide kitchen trash bags but will provide bathroom trash bags. The windows don't open fully. The fan didn't work in either the bathroom or kitchen so when I cook the room is very full of smoke only for the window to be opened about 6inches. Pets are not allowed so I had to pay more money for someone to keep my pup. The WiFi is horrible and I'm a corporate person who has to work all hours and do to... read more
Business response:
Thank you for taking the time to send us your comments about your stay with us. We are sorry it didn’t live up to your expectations. We will be contacting the hotel to address the issues you mentioned. We wish you the best in your future travels and hope you will give us another try.
Not a good first impression It was not amazing. I spent 2 hours trying to get a room after i already had a reservation.
Business response:
The WoodSpring Suites team deeply apologizes for your negative experience during your stay with us. The issues you have mentioned will be addressed and handled. It is our mission to provide our guest with a positive experience, and in your case, we are deeply sorry that you were not pleased. We wish you the best.
Nice Clean Hotel. The staff is very helpful :) I would recommend you stay at the round rock location. Nice area and very well kept up.
Frequently asked questions about Extended Stay America Select Suites - Austin - Round Rock
How is Extended Stay America Select Suites - Austin - Round Rock rated?
Extended Stay America Select Suites - Austin - Round Rock has a 4.2 star rating with 648 reviews.
When is Extended Stay America Select Suites - Austin - Round Rock open?
Extended Stay America Select Suites - Austin - Round Rock is open now. It will close tomorrow at 12:00 a.m.