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Extended Stay America Select Suites - Austin - Round Rock
- Hotels
- Round Rock, TX
About this business
Location details
1950 N IH-35, Round Rock, TX, 78681, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Comforts of Home Comfortable beds no problems with anyone bothering you. The front clerck even called @ an reasonable time to see if I wanted to extend for another night.
Wonderful staff! The staff was very helpful and friendly! I booked for my son and they were eager to help and went above the normal to answer my questions.
Business response:
Thank you for your rating. We'd love to know how to make your stay better. Please reach out if you have a moment.
Good, but not perfect. The rooms are more like studio apartments or dorm rooms. It includes a kitchenette with full size fridge/freezer, sink, microwave, two-burner stove, cabinets. The furniture is very simple. There is minimal staffing, so be mindful of limited lobby hours. For example, if you run out toilet paper at 11pm, you're either going to have to go buy your own or wait until morning; so just be mindful. Housekeeping is limited, but you can request it more for an additional charge. You are can bring your own dishe... read more
Business response:
We are sorry to hear your stay with Value Place was not a fully positive one. We strive to accommodate our guest as much as we can. The issues you mentioned will be addressed and handled as needed. Thank you for your time and we apologize again for any inconvenience you might have encountered during your stay with us.
Quick easy and very cheap The rooms seem more like a college dorm type of experience due to the small beds and layout, but was everything we needed and very cheap to stay
Business response:
Thank you for providing us with this useful feedback. We have shared your comments with the appropriate departments so that we can continue striving to create exceptional stays for future guests. Thank you again for staying with us and we look forward to welcoming you back.
Business response:
Thank you for taking time to share your experience with us. We hope you will consider staying with us again in the future.
Good, normal and clean. Everything was normal and good. Only downside was this website charged me close to $98 bug when I got there the hotel room $20 off so I still paid $98 jw what this website did with the rest? But the AC was amazing! The service was awesome. Next time I need a get away ik where I'm going. ;)
Business response:
Thank you for sharing your experience with us. We apologize for the misunderstanding and will be sure to look into what happened so it doesn't happen in the future. We are glad you experienced great service from our staff. We hope to welcome you back soon.
Business response:
Our goals keep us striving to provide affordable and simple extended stays to all of our guests. Thank you for your support and we can’t wait to have you stay with us again.
Frequently asked questions about Extended Stay America Select Suites - Austin - Round Rock
How is Extended Stay America Select Suites - Austin - Round Rock rated?
Extended Stay America Select Suites - Austin - Round Rock has a 3 star rating with 1,323 reviews.
When is Extended Stay America Select Suites - Austin - Round Rock open?
Extended Stay America Select Suites - Austin - Round Rock is open now. It will close tomorrow at 12:00 a.m.