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Extended Stay America Select Suites - Birmingham - Inverness
- Hotels
- Birmingham, AL
About this business
Location details
101 Cahaba Park Cir., Birmingham, AL, 35242, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Scent The smell once we walked in the room was HORRIBLE!
Business response:
I appreciate you taking the time to write a review of your experience with us. Please accept our apologies for the cleanliness issues you experienced. To uphold our company’s high standards, I will be reviewing our cleaning and room inspection procedures with our staff. Our team is committed to satisfying our guests, so we are very thankful for your feedback. We would love to have another chance to provide you with a better experience at our hotel the next time you're in town.
One of the best places Everything was GREAT the front desk attendant was very nice and helpful.
Business response:
Thank you for taking the time to write a review of your stay. I'm so pleased to read that we were able to provide you with exceptional customer service and a home away from home experience! Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
Good price for the location,the heating system did not work in the room , so it was cold
Business response:
I appreciate you taking the time to write a review of your experience with us. Please accept our apologies for the issue you experienced with our heating system. In response to your feedback, I will make sure we are resolving maintenance issues in a timely manner. Still, I am pleased to read that you enjoyed our convenient location and reasonable rates. I really appreciate you bringing this to our attention. We would love to have another chance to provide you with a better experience the next time you're in town.
Nice hotel close to shopping ank kids. Nice quiet area. Rooms were clean and comfortable. Price was good. Would definitely stay here again.
Business response:
I want to thank you for taking the time to post a review of your experience with us. I am proud of our staff for providing you with exceptional customer service and a comfortable stay. It’s great to hear that you found our hotel to be a good value. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!
A little run down but it was okay for a cheap stay Old place. It was an okay stay for one night in town. Friendly staff.
Business response:
I received a copy of your review, and wanted to take a moment to personally respond. We appreciate the kind comments about our staff; however, I apologize that our hotel’s appearance was not to standard. Your comments were reviewed by the staff, and we will implement preventative maintenance procedures to make sure your experience is not repeated. I am grateful for the feedback you provided so we are able to continually improve our hotel. I do hope that you will return to our hotel, or any of our other brand locations across... read more
Good value & stay, but needed more cleaning Reasonably priced, satisfactory amenities, overall good value. Front desk staff was friendly and professional. However, the room was a little dirty, e.g. the counter tops, desk and tables hadn't been cleaned. I always travel with my own cleaning products so I cleaned the room surfaces when I arrived. My biggest complaint was the noise because of lots of noisy people on my floor. Not the hotel's fault that some guests were loud and rude, but the walls are thin and you can hear every... read more
Business response:
Thank you so much for posting a review of our property. Please accept our apologies for the cleanliness and noise issues you experienced. I will be sure to share your comments with our staff to make sure your experience is not repeated. Still, we are glad to know that you had a positive stay overall and found our hotel to be a good value. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.
Frequently asked questions about Extended Stay America Select Suites - Birmingham - Inverness
How is Extended Stay America Select Suites - Birmingham - Inverness rated?
Extended Stay America Select Suites - Birmingham - Inverness has a 4.3 star rating with 628 reviews.
When is Extended Stay America Select Suites - Birmingham - Inverness open?
Extended Stay America Select Suites - Birmingham - Inverness is open now. It will close tomorrow at 12:00 a.m.