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Extended Stay America Select Suites - Birmingham - Inverness
- Hotels
- Birmingham, AL
About this business
Location details
101 Cahaba Park Cir., Birmingham, AL, 35242, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
This hotel wasn't terrible - especially considering the adage "you get what you pay for". The room (second) was outdated but was clean and smelled fresh, there was even a recliner. That being said, all the issues we had were addressed by a staff member immediately and apologetically. The location was great for what we needed to stay there for - plenty of restaurants around and super close to the shopping center The Summit. If we had to go back and needed to stay somewhere last minute, we would consider this hotel as a possib... read more
Business response:
Thank you for taking the time to write a review of your stay. It is great to see out staff was friendly and that you favored our location; however, I am disappointed there were issues with your stay and your room. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.
Below average Average stay, staff could be nicer. Closed off half of the parking to work on the roof, without notice to tenants
Business response:
Thank you for taking the time to write a review of your stay. I sincerely apologize that the customer service that you received did not meet exceed your expectations. We always look to meet all of our guests expectations. I apologize if you were not informed at checkin that a portion of the parking lot would be closed due to updates being made onsite. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. Thank you for choosing Extended Stay Hotels. We hope we have the opportuni... read more
Good rates for what they have to offer Stayed for business, lots of resturants close by. No cleaning service for 2 days or less which I wasnt a fan of.
Business response:
Thank you for taking the time to write a review of your stay. I apologize that our housekeeping policy was not explained to you in full during the check in process. We do offer housekeeping once every seven days for our long term guests and it is available for short term guests for an additional charge. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.
Nice place to stay Its not fancy and its not huge, but if your just looking for a place to come crash at the end of the night it will do the job. Clean place and everyone is nice, it's just a little hard to navigate around and not great parking. Enjoyed my stay and will return if I am back in that area.
Business response:
Thank you for taking the time to write a review of our hotel. It is pleasing to know we were able to provide you with a comfortable and relaxing stay. Thank you for choosing Extended Stay Hotels. We hope to see you again soon.
FANTASTIC accommodations, and CLEAN!!! My wife and I are traveling all summer. This was the cleanest hotel, and in beautiful condition. I wish all our hotels were this clean and nice!!
Business response:
The staff and I read your review, and I would like to thank you for writing such great things about your stay. We strive to provide all of our guest with a "Home Away From Home" experience. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.
Good value and convenient location Staff were very friendly. They often didn't follow through on requests without reminders, but were never impatient when I had to request something again (e.g., towels, kitchen utensils, etc.). Laundry facilities are basic, but sufficient. Cleanliness of the rooms was ok, but the cleaning staff are not very consistent in terms of stocking the rooms with adequate towels, soap, etc. nor are they more responsive when they are tipped. Location is safe and quiet.
it was good
Business response:
Thank you for taking the time to write a review of your stay. I'm so pleased to hear that you enjoyed your stay at our hotel. Thank you for choosing Extended Stay Hotels. We hope to see you again soon.
Quick, Great Great quick 1 night stay. Friendly reception, great value and in a good area to get back on the road.
Business response:
Andrew - Thank you for your review. We are glad that you enjoyed our convenient location and friendly staff! We hope to see you again soon.
Frequently asked questions about Extended Stay America Select Suites - Birmingham - Inverness
How is Extended Stay America Select Suites - Birmingham - Inverness rated?
Extended Stay America Select Suites - Birmingham - Inverness has a 3.5 star rating with 945 reviews.
When is Extended Stay America Select Suites - Birmingham - Inverness open?
Extended Stay America Select Suites - Birmingham - Inverness is open now. It will close tomorrow at 12:00 a.m.