Extended Stay America Select Suites - Boca Raton - Deerfield Beach

Business response:

Dear Kera,Thank you for your kind words! It’s wonderful to hear that Extended Stay America remains your favorite and that you’ve noticed improvements. Guest comfort and great service are always a priority, and your feedback is truly appreciated. We look forward to welcoming you back for another excellent stay.Sincerely,Hotel Management 

Business response:

Dear Lincoln, Thank you for sharing your feedback. We appreciate you choosing Extended Stay America and are glad you had a pleasant overall experience. We value your input and will continue to enhance our services for future stays. We hope to welcome you back soon for an even better visit. Sincerely,Hotel Management 

Business response:

Dear Steven,Thank you for your feedback. We sincerely apologize for the wait you experienced during check-in and the inconvenience with the phone. We understand how frustrating it can be to deal with delays, especially after hours. Please know that your experience is important to us, and we will work to improve the process to ensure a smoother check-in experience moving forward. We hope you’ll give us another opportunity to serve you better in the future.Sincerely,Hotel Management 

Business response:

Dear Nancy, We're delighted to see your generous feedback! Your satisfaction is important to us, and we are glad you enjoyed your stay at Extended Stay America. Thanks for choosing us for your time in the city; we hope to see you again soon.Sincerely,Hotel Management