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Extended Stay America Select Suites - Charleston - North Charleston - I-526
- Hotels
- North Charleston, SC
About this business
Stay awhile at Extended Stay America Select - North Charleston - I-526! We are the perfect location for business travelers, students, tourists and those relocating to the Charleston, SC area who need to find a home away from home for several nights, a week, a month or even longer. Our hotel is conveniently located off I-526 and is only 4 miles from the Charleston International Airport. From our location, you can easily visit local attractions such as the Fort Sumter National Monument, Charleston City Market, Joe Riley Waterf... read more
Location details
4835 Rivers Ave, North Charleston, SC, 29406, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
My stay here was very pleasant. The staff Tre, Christina and Jessica are excellent and that really made the stay even more pleasant.
Business response:
Dear Lauricia, Thank you for your excellent feedback about your recent stay at Extended Stay America. We're thrilled to hear that you had an enjoyable experience, and we appreciate your kind words regarding our staff members Tre, Christina, and Jessica. We pride ourselves on delivering excellent customer service, and it's gratifying to know that they made your stay even more enjoyable. We will make sure to pass on your compliments to them. Thank you for choosing our hotel, and we look forward to welcoming you back for anothe... read more
Decent
Not Recommended We will not stay here again. I knew that we would be arriving late at night so I called ahead earlier in the afternoon to let the front desk know. They said the late arrival around 2-3am would be fine and they would note it on our reservation. We arrived at 2:30am to find that the front desk had us listed as a no show and had already charged me for the room. They also did not have another double room available as I had booked and paid for. After fumbling around with papers on the desk, the clerk check the reg... read more
Business response:
Dear Guest, Thank you for your feedback regarding your stay with us. We appreciate hearing about the items we do well, in addition to the areas we can improve. We regret that you were unsatisfied with some areas during your stay with us. Please accept our apology for the inconvenience you experienced. We will be sure to follow up with the departments mentioned to reinforce our high standards. Thank you once more for your review and for allowing us the opportunity to improve. We hope to welcome you again in the future.Sincere... read more
It says free Wifi, but in order to get Wifi we have to call tech company, long waiting, and they ask all kinds of information of device you use. I gave up using Wifi.
Business response:
Dear Mika, Our gratitude for taking the time to review your stay with us. Your total satisfaction is always our top priority; therefore, we are disappointed that we could not provide you with the exceptional stay we want you to enjoy. We know how important it is to have seamless connectivity; therefore, we sincerely apologize for the difficulties you encountered with the internet. We regret we were unable to resolve the issue while you were here. We will follow up with this to ensure there are no remaining issues, and we app... read more
Vending machines didn't work, room needed paint, fridge looked rusty, and cab ordered for 5 a.m. through front desk did not show up.
Business response:
Dear Mary, Thank you for choosing us and for sharing your comments. It is very understandable how these events detracted from a relaxing and seamless visit. We strive to create an exceptional, memorable stay for each guest, so please accept our apologies that this was not your experience. We are grateful that you have brought these concerns to our attention as we are continually growing and improving from our guest feedback. We hope to have another occasion to host you in the future and provide you with the seamless stay you... read more
While not the best, not the worse. We picked it because it was dog friendly. They did a great job for inside dog friendly but not outside.
Business response:
Thank you for reviewing your stay with us, Matthew. We appreciate your feedback and wish you all the best in your future travels.
Frequently asked questions about Extended Stay America Select Suites - Charleston - North Charleston - I-526
How is Extended Stay America Select Suites - Charleston - North Charleston - I-526 rated?
Extended Stay America Select Suites - Charleston - North Charleston - I-526 has a 4.3 star rating with 411 reviews.
When is Extended Stay America Select Suites - Charleston - North Charleston - I-526 open?
Extended Stay America Select Suites - Charleston - North Charleston - I-526 is open now. It will close tomorrow at 12:00 a.m.