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Extended Stay America Select Suites - Chicago - Darien
- Hotels
- Darien, IL
About this business
Location details
2345 Sokol Ct., Darien, IL, 60561, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
very nice room
Business response:
Dear Guest, We appreciate the outstanding review. We are delighted that you enjoyed the well-appointed room. Your comfort is our top priority, so it is nice to know we exceeded your expectations. Thank you for choosing Extended Stay America. We would love to host you again the next time you are in the city.Sincerely,Hotel Management
good
Went very smoothly!
Business response:
Dear Lorrain, it is our pleasure having you as our guest at Extended Stay America, and thank you for sharing your review with other travelers. It's great to read you enjoyed your stay and our facilities and service were to your satisfaction. We look forward to sharing your positive feedback with our team. Please revisit us the next time you are in the area. Sincerely, Hotel Management
There was no hair dryer in the room. When I asked for one at the front desk they didn't have one. There was a very limited breakfast with nothing to drink other than coffee.
Business response:
Dear Lisa, thank you for being our guest. We are glad that, overall, you were pleased with your stay. Your feedback about our grab-n-go breakfast is shared with our Brand Leaders to assist them when determining new breakfast offerings for future implementation. Also, as an extended stay hotel, our guests often bring their personal items, so things like toiletries and hairdryers are available upon request and always complimentary. Thank you again for your candid feedback. We hope you will give us the chance to make it up to y... read more
Clean and comfortable This property overbooked king rooms so when we checked in we were told we were re-booked in a town nearby. I inquired if they had a room with two beds, so we were able to stay at this property. I don’t know why we were not informed and then could have made our own decision on what to do. TV did not work. Clean and spacious, nice amenities, plenty of towels.
Business response:
Renee, thank you for sharing your feedback. While we are pleased to learn how much you enjoyed your room and had you had a comfortable stay. However, we want to apologize that the room type you requested was not available. We regret any frustration and inconvenience this caused, and we are very grateful for your patience. We do everything possible to honor requests; however, it is not always possible, depending on our occupancy. We hope that we will have a future opportunity to show you the exceptional stay we are committed ... read more
The staff was so inviting and polite. We asked for a few things and felt right at home. Thank you for a nice stay
Business response:
Cheryl, thank you for the positive review and for taking the time to recognize our hotel. We are delighted to know how much you enjoyed the excellent service provided by our staff. Thank you for being our guest. We look forward to welcoming you back to Extended Stay America. Sincerely, Hotel Management
Won’t be back Desk clerk was robotic, unhelpful, and “breakfast “ pathetic. Also, no hairdryer in room.
Business response:
Thank you for evaluating your stay at our hotel. Please accept our apologies for the behavior of our associates, and we appreciate you bringing this to our attention. We will share your comments with appropriate individuals, so such matters do not happen again. We also regret your disappointment with our in-room amenities. Thank you again for your feedback, and we hope you will give us another opportunity to make it up to you. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Chicago - Darien
How is Extended Stay America Select Suites - Chicago - Darien rated?
Extended Stay America Select Suites - Chicago - Darien has a 4.3 star rating with 1,040 reviews.
When is Extended Stay America Select Suites - Chicago - Darien open?
Extended Stay America Select Suites - Chicago - Darien is open now. It will close tomorrow at 12:00 a.m.