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Extended Stay America Select Suites - Chicago - Darien
- Hotels
- Darien, IL
About this business
Location details
2345 Sokol Ct., Darien, IL, 60561, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Very comfortable.
I had to get a different room as the first one had a strong odor of Tabaco. I also came back to the facility later on Friday night and the back door was unlocked for any one on the street to enter. The room that I did have (322) even had a hole in the tub that had a patch that wasn't closed. Overall staff was friendly, Cleanliness and appearance lacked.
Business response:
Dear Kyle, thank you for being our guest and taking the time to let us know about the areas where we can improve. Our staff usually go out of their way to assist our guests, and we appreciate you recognizing their efforts. Although your total satisfaction is always our top priority, we apologize we failed to show this to you. We will share your concerns with our housekeeping associates so that these issues do not compromise the comfortable stay of our future guests. We wish to welcome you to our property next time to provide... read more
very nice room
Business response:
Dear Guest, We appreciate the outstanding review. We are delighted that you enjoyed the well-appointed room. Your comfort is our top priority, so it is nice to know we exceeded your expectations. Thank you for choosing Extended Stay America. We would love to host you again the next time you are in the city.Sincerely,Hotel Management
good
Went very smoothly!
Business response:
Dear Lorrain, it is our pleasure having you as our guest at Extended Stay America, and thank you for sharing your review with other travelers. It's great to read you enjoyed your stay and our facilities and service were to your satisfaction. We look forward to sharing your positive feedback with our team. Please revisit us the next time you are in the area. Sincerely, Hotel Management
There was no hair dryer in the room. When I asked for one at the front desk they didn't have one. There was a very limited breakfast with nothing to drink other than coffee.
Business response:
Dear Lisa, thank you for being our guest. We are glad that, overall, you were pleased with your stay. Your feedback about our grab-n-go breakfast is shared with our Brand Leaders to assist them when determining new breakfast offerings for future implementation. Also, as an extended stay hotel, our guests often bring their personal items, so things like toiletries and hairdryers are available upon request and always complimentary. Thank you again for your candid feedback. We hope you will give us the chance to make it up to y... read more
Clean and comfortable This property overbooked king rooms so when we checked in we were told we were re-booked in a town nearby. I inquired if they had a room with two beds, so we were able to stay at this property. I don’t know why we were not informed and then could have made our own decision on what to do. TV did not work. Clean and spacious, nice amenities, plenty of towels.
Business response:
Renee, thank you for sharing your feedback. While we are pleased to learn how much you enjoyed your room and had you had a comfortable stay. However, we want to apologize that the room type you requested was not available. We regret any frustration and inconvenience this caused, and we are very grateful for your patience. We do everything possible to honor requests; however, it is not always possible, depending on our occupancy. We hope that we will have a future opportunity to show you the exceptional stay we are committed ... read more
Frequently asked questions about Extended Stay America Select Suites - Chicago - Darien
How is Extended Stay America Select Suites - Chicago - Darien rated?
Extended Stay America Select Suites - Chicago - Darien has a 4.3 star rating with 1,071 reviews.
When is Extended Stay America Select Suites - Chicago - Darien open?
Extended Stay America Select Suites - Chicago - Darien is open now. It will close tomorrow at 12:00 a.m.