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Extended Stay America Select Suites - Chicago - Darien
- Hotels
- Darien, IL
About this business
Location details
2345 Sokol Ct., Darien, IL, 60561, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The room was very clean and the staff was halepfull.
Business response:
Thank you for staying at Extended Stay America. We are glad you liked our courteous service and your well-appointed room. It was a pleasure having you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Business response:
Thank you for your 5-star rating. Our aim is to provide an excellent stay, and we are happy you experienced the same with us at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back again soon. Sincerely, Hotel Management
Business response:
We are pleased your stay was a fantastic one and thanks for your nice rating. All of us at Extended Stay America look forward to having you stay with us again. Sincerely, Hotel Management
Overnight Stay The front desk staff was amazing, the hall of the floor I stayed on smelled a bit, but the staffs friendliness and the rooms comfort made up for this. From what I can tell the carpet just needs cleaning. Other than that there are no complaints of the condition of the room or the staff.
Business response:
Thank you for choosing Extended Stay America for an overnight stay. We’re glad to know you loved the service provided by our excellent staff and that overall you had a pleasant experience. We appreciate your feedback and has shared with the concerned team in order to fix the problems you mentioned. Thank you again for your review. We hope to see you soon. Sincerely, Hotel Management
Hotel was just okay, the overall decor was dark and lighting in the hallways and room were sub optimal so they place felt a little run down.
Business response:
Thank you for being our guest. We are pleased overall you enjoyed your stay, but it seems we missed meeting some of your expectations. We are sorry if we disappointed you and hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
Business response:
Thank you so much for the positive rating. It’s a pleasure knowing your overall visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
The breakfast was disappointing, and since the lot was under renovation there was no where to park.
Business response:
Thank you for taking the time to provide your feedback. We apologize your stay was impacted by the ongoing renovation. We plan the noisiest work when it will cause the least disturbance to our guests, and regrettably, this was unavoidable. We hope you will come back after the renovations have been completed. Your concern regarding our breakfast will be discussed with our Brand Leaders when updating our selections moving forward. We would love the opportunity to provide you with a more peaceful experience. Sincerely, Hotel M... read more
10/10
Business response:
Patrick, thank you for your 5-star rating. Our aim is to provide an excellent stay, and we are happy you experienced the same with us at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back again soon. Sincerely, Hotel Management
Room was okay. It smelled like smoke
Business response:
Patricia. we sincerely apologize for falling short of your expectations for a comfortable and enjoyable stay. Your experience is shared with our housekeeping department to do a deep cleaning of the rooms. We have strict policies where we prohibit smoking in some areas so we appreciate you bringing this to our attention as we can address it appropriately. We hope you’ll choose us again on your next trip to our area. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Chicago - Darien
How is Extended Stay America Select Suites - Chicago - Darien rated?
Extended Stay America Select Suites - Chicago - Darien has a 4.3 star rating with 1,090 reviews.
When is Extended Stay America Select Suites - Chicago - Darien open?
Extended Stay America Select Suites - Chicago - Darien is open now. It will close tomorrow at 12:00 a.m.