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Extended Stay America Select Suites - Chicago - Darien
- Hotels
- Darien, IL
About this business
Location details
2345 Sokol Ct., Darien, IL, 60561, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
great value Clean, comfortable and great price and location. Check in was fast and easy. Very friendly staff plus plenty of parking. This place allows pets and I was a little worried about it might smelling but NO exceptionally clean and fresh. Room 122 was right in front of vending machine and dryers but didn't hear anything.
Business response:
Thank you for taking the time to post a wonderful review of Extended Stay America. We are delighted to know you were impressed not only with our well-kept property and the convenient location, but also with the attentive service provided by our associates. Thanks again for recognizing our great value, and we look forward to welcoming you again on your next trip in the future. Sincerely, General Manager
Business response:
Jake, thank you for visiting us. I am sorry to read that we failed to meet your expectations. We hope you will accept my apology for what transpired. We hope you will give us another chance to prove that we are committed to providing excellent guest experience. Sincerely, General Manager
There was a large stain on the rug right outside my door. Made the hallway look dirty. Everything else was fine
Business response:
Patricia, thank you for being our guest at Extended Stay America - Chicago - Darien. We are pleased to know you had a pleasant stay and that you were impressed with most of the aspects of our hotel. However, I am sorry for the cleanliness issue you experienced while being here and have shared your feedback with my housekeeping team to ensure a better experience in future. We appreciate your business and hope to have the opportunity to welcome you back soon! Sincerely, General Manager
Business response:
Gina, thank you for your 4-star rating. I am glad you had an overall great visit. We hope to welcome you back soon at Extended Stay America - Chicago – Darien. Sincerely, General Manager
Business response:
Many thanks for taking the time to post your nice rating online. Impressing our guests is our top priority, so we are glad that you were left with a good impression. We hope to see you again at Extended Stay America - Chicago - Darien. Sincerely, General Manager
Not worth the cost. Older building, breakfast of store bought muffins and granola bars, room smelled funny, and employee had friends over outside my window and they were drinking and having a loud enough party to be real bother.
Business response:
We are sorry to have fallen short of your expectations in regard to the value we offer against the price paid. We appreciate you sharing your concerns and rest assured we are already taking steps to make sure we are delivering the best accommodations in a comfortable environment to our guests. Thank you for your feedback, and we hope you will give us an opportunity to serve you in the near future. Sincerely, General Manager
I'll definitely stay here again!!
Business response:
Thank you for taking the time to post your excellent review of Extended Stay America - Chicago - Darien. We are delighted to read you were pleased with all that we have to offer and had a wonderful time with us. It was a pleasure hosting you, and we look forward to your next trip. Sincerely, General Manager
Business response:
Thank you for being our guest. We are thrilled you were pleased with every aspect of your stay with us. Thanks for staying at Extended Stay America - Chicago - Darien, and we hope to welcome you back soon. Sincerely, General Manager
Non smokers beware The smoking rooms are along one side of the hall, the nonsmoking rooms are along the other side. The hallway stunk of smoke and the smell came into our room. When the door was closed, the smell came in at the door jamb.
Business response:
Thank you for choosing our hotel and letting us know your overall stay was pleasant. We are sorry for the inconvenience you experienced due to the smoke smell in the hallway and your room. We have strict policies where we prohibit smoking in some areas, so I appreciate you bringing this to my attention, so we can address it appropriately. We hope to have the opportunity to serve you better in the future. Sincerely, General Manager
Frequently asked questions about Extended Stay America Select Suites - Chicago - Darien
How is Extended Stay America Select Suites - Chicago - Darien rated?
Extended Stay America Select Suites - Chicago - Darien has a 4.3 star rating with 1,040 reviews.
When is Extended Stay America Select Suites - Chicago - Darien open?
Extended Stay America Select Suites - Chicago - Darien is open now. It will close tomorrow at 12:00 a.m.