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Extended Stay America Select Suites - Chicago - Darien
- Hotels
- Darien, IL
About this business
Location details
2345 Sokol Ct., Darien, IL, 60561, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Good enough for the price It’s an extended stay. You get what you pay for. This one was MUCH better than the one we stayed at last year in Pittsburgh however one event gave us pause. Second night of our stay we were over run with flies. We bought fly swatters when we were out that day and made a game out of getting them all. Killed at least two dozen that night with probably another 10 the next day.
Business response:
Dear Lisa, Thank you for your feedback. We are glad you found our facility improved over your previous stay. However, we sincerely apologize for the issue you experienced. This is not the standard we strive to maintain, and we understand how it could impact your stay. We are addressing this matter with our team to ensure it does not happen again. We appreciate your understanding and hope to provide a more pleasant experience.Sincerely,Hotel Management
Staff was excellent and friendly! They provided everything we needed for the kitchen. Facility needs to be updated/remodeled.
Business response:
Dear Brian, Thank you for choosing Extended Stay America. We appreciate your kind words about our staff's devoted service and attentiveness to your needs in the kitchen. We strive to provide a comfortable and functional environment for every guest, and your feedback regarding our facility's condition is valuable. We are continuously working on improvements, and your comments will be shared with our team to assess ways for future enhancements. We value your understanding and hope to welcome you back in the near future.Sincere... read more
Staff is nice
Staff were friendly and the bedrooms were bigger than the picture showen
Business response:
Dear mimi, Thank you for sharing your review. We are delighted you found your room clean, comfortable, and spacious. Fresh accommodations are the cornerstone of a great stay, and we are thrilled that we could provide this for you. Your remarks for our team are always shared with joy. Thank you for choosing us for your stay, and we look forward to welcoming you back soon.Sincerely,Hotel Management
The place is relatively clean and neat. But our room had a strong smell of cigarette.
Easy access from neighboring areas. Very slow wifi - No vending machine if you need a quick refreshment or food bar and candy. No one is cleaning our room. Soap and shampoo is very cheap or old.
Business response:
Dear Raul, Thank you for sharing your experience. We are pleased you found our location convenient, but we apologize for the shortcomings you encountered. We understand the frustration caused by the slow Wi-Fi and the lack of vending machines. Additionally, although we provide housekeeping weekly as per our policy, our guests can always request additional services anytime with a nominal fee. Furthermore, we apologize for not meeting your expectations without toiletries, and we will enhance this aspect for future guests. Your... read more
It is very hard to get to, but it is next to a busy highway. They send strange emails 'no overtime check in".
Business response:
Dear Mingming, Thank you for sharing your experience. We apologize for the inconvenience caused by the emails you received. We have also noted your feedback regarding accessibility and will explore ways to improve directions for our guests. Please accept our apologies for any frustration caused. We appreciate your valuable input, as it helps us enhance our services.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Chicago - Darien
How is Extended Stay America Select Suites - Chicago - Darien rated?
Extended Stay America Select Suites - Chicago - Darien has a 4.3 star rating with 1,039 reviews.
When is Extended Stay America Select Suites - Chicago - Darien open?
Extended Stay America Select Suites - Chicago - Darien is open now. It will close tomorrow at 12:00 a.m.