This profile has been claimed by the business owner or representative.
Extended Stay America Select Suites - Chicago - Darien
- Hotels
- Darien, IL
About this business
Location details
2345 Sokol Ct., Darien, IL, 60561, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Easy access from neighboring areas. Very slow wifi - No vending machine if you need a quick refreshment or food bar and candy. No one is cleaning our room. Soap and shampoo is very cheap or old.
Business response:
Dear Raul, Thank you for sharing your experience. We are pleased you found our location convenient, but we apologize for the shortcomings you encountered. We understand the frustration caused by the slow Wi-Fi and the lack of vending machines. Additionally, although we provide housekeeping weekly as per our policy, our guests can always request additional services anytime with a nominal fee. Furthermore, we apologize for not meeting your expectations without toiletries, and we will enhance this aspect for future guests. Your... read more
It is very hard to get to, but it is next to a busy highway. They send strange emails 'no overtime check in".
Business response:
Dear Mingming, Thank you for sharing your experience. We apologize for the inconvenience caused by the emails you received. We have also noted your feedback regarding accessibility and will explore ways to improve directions for our guests. Please accept our apologies for any frustration caused. We appreciate your valuable input, as it helps us enhance our services.Sincerely,Hotel Management
It's location was easy to get to.
The staff were very kind and the property outside was really clean! Beautiful pond at the apartments next door!!
Business response:
Dear MoBayCo, Thank you for choosing Extended Stay America. We are delighted that you enjoyed your stay. Your kind words about our staff and the cleanliness of our property are heartwarming, and you appreciate the beautiful surroundings. We look forward to welcoming you back for another enjoyable stay!Sincerely,Hotel Management
Really nice hotel to stay at.the king rooms are very big and affordable
Business response:
Dear Steven, We are thrilled to hear you enjoyed your stay at Extended Stay America! Our spacious and affordable king rooms are designed to provide a comfortable experience for our guests. We are happy we met your expectations and that you enjoyed your stay. Thank you for your positive feedback, and we look forward to welcoming you back for another enjoyable stay.Sincerely,Hotel Management
Parking lot was terrible, pot holes all over.
Business response:
Dear Arnold, We sincerely apologize for the inconvenience caused by the condition of our parking lot. Your feedback is important to us, and we are committed to addressing the issue promptly. We understand the importance of providing our guests with a safe and well-maintained parking area, and we will take immediate steps to rectify the situation. Thank you for bringing this matter to our attention, and we appreciate your patience as we work to improve our facilities for all our guests' comfort and safety.Sincerely,Hotel Mana... read more
Frequently asked questions about Extended Stay America Select Suites - Chicago - Darien
How is Extended Stay America Select Suites - Chicago - Darien rated?
Extended Stay America Select Suites - Chicago - Darien has a 4.3 star rating with 1,071 reviews.
When is Extended Stay America Select Suites - Chicago - Darien open?
Extended Stay America Select Suites - Chicago - Darien is open now. It will close tomorrow at 12:00 a.m.