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Extended Stay America Select Suites - Chicago - Rolling Meadows
- Hotels
- Rolling Meadows, IL
About this business
Welcome to Extended Stay America Select Suites - Chicago - Rolling Meadows! We are the perfect location for business travelers, students, tourists and those relocating to the Chicago area who need to find a home away from home for several nights, a week, a month or even longer. From our location, you can easily visit local attractions such as the Woodfield Mall, the Busse Woods and the Schaumburg Convention Center. Extended Stay America Select Suites offers a convenient and comfortable stay for every guest. We have just the ... read more
Location details
2400 Golf Rd., Rolling Meadows, IL, 60008, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Stinky Service was good. Room was good other than a bad smell in the room. It smelled like grease and stale cigarettes. I wasn’t in a position to leave and find another hotel so I just opened the windows and used essential oils. It’s too bad because except for that everything was good but I won’t be back due to the smell.
Business response:
Michelle, thank you for staying with us. We are sorry for the odor issue you experienced in your room and regret the inconvenience it caused. We have asked our housekeeping staff to make sure this room receives a deep clean. On a positive note, we are happy you liked our service and the overall room. We hope to have the chance to serve you better in the future. Sincerely, Hotel Management
Did not meet my overall expectations, staff friendly. Not real close to shops, short drive.
Business response:
David, thank you for being our guest and for taking time to review your experience at Extended Stay America. We are happy that overall you enjoyed your stay at our hotel. We are also glad you liked our courteous associates. It was a pleasure having you as our guest, and we hope to welcome you back soon. Sincerely, Hotel Management
Non-smoking with a cigarette smell Even though the room was a non smoking room, it smelled of cigarettes and the rug had cigarette burns.
Business response:
Thank you for sharing your thoughts about your recent stay. We apologize for the cleanliness issues and the smoke odor you encountered in your room. We work hard to provide a clean and comfortable environment, and we are sorry if these issues compromised your experience. We will follow up on your concerns to ensure we are doing everything possible to minimize the impact to our guests. Please come back to visit soon, and we promise a much more pleasant all around stay with the smiles you deserve. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Chicago - Rolling Meadows
How is Extended Stay America Select Suites - Chicago - Rolling Meadows rated?
Extended Stay America Select Suites - Chicago - Rolling Meadows has a 4.4 star rating with 915 reviews.
When is Extended Stay America Select Suites - Chicago - Rolling Meadows open?
Extended Stay America Select Suites - Chicago - Rolling Meadows is open now. It will close tomorrow at 12:00 a.m.