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Extended Stay America Select Suites - Colorado Springs - Airport
- Hotels
- Colorado Springs, CO
About this business
Location details
555 Airport Creek Point, Colorado Springs, CO, 80916, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
So looking at the pictures you think it’s a lavish hotel with all the regular amenities. However, from the moment you pull up to check in you are confronted with a phone that has to be used to tell staff you want to check in. Not a front desk lobby area. It’s literally a hall way with a drive thru window. Upon checking and going to your room, you can expect to find two cheap office chairs, one barely comfortable bed that sits on a metal frame like a cot, a table, a cutting board next to the sideways stove top, a tv, and a fr... read more
Business response:
Thank you for the detailed feedback. It is important for us to know how we're coming across and it sounds like we were not what you expected. We do have many very happy guests who want a simple, affordable stay - a great place at a great price. It sounds like our accommodations did not meet your needs and we are sorry we disappointed you. We'd love to welcome you back the next time you're looking for what we have to offer!
Business response:
Thank you for the great rating. We are so glad you were pleased with your stay.
Business response:
Thank you for the good rating. We are glad you were pleased with your stay.
Nice place to stay Very polite and accommodating staff. Room and halls were clean and updated. No maid service but we preferred to do it ourselves. No cable movie channels but lots of standard channels to choose from so that's ok. Full size fridge and a stove top not on a timer were a plus. Only full size beds, no queen or king is the only real downside to us.
Business response:
Thank you for taking time to review our hotel. We are so glad you enjoyed our clean rooms and friendly staff but sorry to hear that our beds did not meet your expectations. We're glad your overall experience was a positive one.
Business response:
Thank you for the top rating. We're so glad you had a great stay with us. #WoodSpringGreatStay
Business response:
We are so glad you enjoyed a comfortable stay with us.
Business response:
Thank you for the terrific rating. We are so glad you chose to stay with us.
Business response:
Thank you for the terrific rating!
The basics Front desk girls were nice. Rooms do not have dishes/pots to use they did have some to buy at the desk. I just bought a cheap pot at the grocery store to use. It's an upgrade it you want faster internet or clean sheets/towels more than once a week. Bed slept fine, shower was nice and hot.
Business response:
Thank you for the great descriptions. We are glad our accommodations met your needs and we hope to see you again the next time you need a simple, great place at a great price!
Frequently asked questions about Extended Stay America Select Suites - Colorado Springs - Airport
How is Extended Stay America Select Suites - Colorado Springs - Airport rated?
Extended Stay America Select Suites - Colorado Springs - Airport has a 4.2 star rating with 460 reviews.
When is Extended Stay America Select Suites - Colorado Springs - Airport open?
Extended Stay America Select Suites - Colorado Springs - Airport is open now. It will close tomorrow at 12:00 a.m.