This profile has been claimed by the business owner or representative.
Extended Stay America Select Suites - Colorado Springs - Airport
- Hotels
- Colorado Springs, CO
About this business
Location details
555 Airport Creek Point, Colorado Springs, CO, 80916, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for the 5-star rating. We're so glad you had a great stay with us.
It was good service and very responsive guest service
Business response:
Thank you for taking the time to share your experience! We hope to see you again soon!
Although our experience was good overall, the "problems" were smells (cat urine and marijuana) and poor cleanliness of halls and stairwells. The staff were pleasant and accommodating, immediately fixing maintenance issues and answering all our questions.
Business response:
Thank you for taking time to review our hotel. We are so glad you enjoyed our friendly staff but sorry to hear that you encountered an odor and noticed some areas which needed cleaning. We appreciate that your overall experience was a positive one and we enjoyed having you here.
Definitely underwhelming. Adequate only, no amenities, a bar of soap & shampoo only. Web site said full kitchen with supplies, not. No anything!
Business response:
About the kitchen utensils, our hotel has a ‘Simple’ philosophy --- that guests pay only for the amenities they want to use (like cookware, a coffeepot, daily cleaning) so we do not stock rooms to help keep our rates affordable. Many guests appreciate being able to bring their own cookware and dishes but others purchase locally or we have sets available for purchase at the Front Desk. We hope you were able to enjoy a pleasant stay even if the amenities were not quite to your liking.
Business response:
Thank you for the 4-star rating. We are so glad you were pleased with your stay.
Was a nice stay overall..its 420 friendly so on ocassion ypu do smell that in the hallway..very clean..nice staff
Business response:
Thank you for taking time to review our hotel. We are so glad you enjoyed our super clean rooms and friendly staff.
Never again More like an army barrack than a hotel
Business response:
Thank you for your feedback. I'm sorry our hotel wasn't quite what you expected for amenities. We hope you'll think of us the next time you need a basic, affordable stay.
Minimal Most minimalist room I’ve ever stayed in. Clean which is important. No bedside lamp. Cold at night and no extra blanket. Turned on heat and smelled so strange I turned off. Good kitchen.
Business response:
We are glad our accommodations met your needs during this stay and we hope it was a wonderful 'Simple. Done Better.' experience for you.
Beds are not comfortable at all. Beds were very squeaky seemed very old. I did nit sleep well even thouigh i was pretty tired. No hair dryer in room.no carpeting which made it very easy to hear people walking in rooms above you.
Business response:
Thank you for taking time to review our hotel. We are sorry to hear that our beds did not meet your expectations and for the noise you experienced during your stay with us. We apologize for the inconvenience this caused you. Thank you for your feedback.
Frequently asked questions about Extended Stay America Select Suites - Colorado Springs - Airport
How is Extended Stay America Select Suites - Colorado Springs - Airport rated?
Extended Stay America Select Suites - Colorado Springs - Airport has a 4.3 star rating with 476 reviews.
When is Extended Stay America Select Suites - Colorado Springs - Airport open?
Extended Stay America Select Suites - Colorado Springs - Airport is open now. It will close tomorrow at 12:00 a.m.