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Extended Stay America Select Suites - Columbia - Ft. Jackson
- Hotels
- Columbia, SC
About this business
Location details
5430 Forest Dr., Columbia, SC, 29206, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It was good.liked the little kitchen. Had some mold in the bathtub that I was not pleased with
Business response:
Thank you for being our guest. We are happy to know overall you had a pleasant stay with us and liked your well-equipped kitchenette. However, we are sorry for the cleanliness issue you encountered in your bathtub. Your feedback has been discussed with our housekeeping team to be more diligent going forward. We hope the positive aspects of your visit will bring you back to us for an even better experience. Sincerely, Hotel Management
Could do better
Business response:
Cheryl, thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity to welcome you back soon for a much better experience. Sincerely, Hotel Management
Business response:
thank you for your terrific rating of Extended Stay America. We are pleased your stay with us was an excellent one, and we look forward to welcoming you back soon. Sincerely, Hotel Management
its a nice room but doesn't have all the things that most hotels have. no hair dryer in room available, air conditioner very noisy
Business response:
Peter, thank you for staying at Extended Stay America. We are glad to know you had a pleasant time with us. Please know, our in-room amenities are kept at the front desk and are complimentary. We appreciate your business and hope to welcome you back in the future. Sincerely, Hotel Management
Facility is located right next to I-77 making the room very noisy.
Business response:
Mike, we appreciate you for evaluating your visit to our hotel. We are sorry for the noise issue which impacted your stay. It is never our intention to disappoint you in any way, and we hope you will give us a chance to redeem ourselves in the future. Sincerely, Hotel Management
It was ok.. Gap at the bottom of the door that allows critters in. Told staff about it. My wife killed a roach. Just 2 night but it is reasonable.
Business response:
Will, thank you for choosing to stay with us. We’re glad to know you overall you were pleased with your visit, but we’re sorry for the inconvenience you had due to the roaches in your room and for not resolving the issues to your satisfaction. Please be assured that we have discussed your feedback with the concerned teams, and we’re taking immediate steps to improve our service and facilities moving forward. We hope this unfortunate situation will not prevent you from staying with us again. Sincerely, Hotel Management
not the greatest place, but we were forced to evacuate Myrtle Beach, and needed an overnight place near Charlotte.
Business response:
Thank you for being our guest. We are pleased overall you enjoyed your stay, but it seems we missed meeting some of your expectations. We are sorry if we disappointed you and hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
Nice facility. Extremely uncomfortable mattress. Difficult time checking in and out due to staff.
Business response:
Thank you for your comments stay. Although you had an overall pleasant visit, we are sorry you found the bed uncomfortable. We do have a variety of room configurations which may be more suitable to your needs the next time you stay with us. We appreciate your feedback as we continually strive to meet the needs of every guest. We hope to see you soon as our guest. Sincerely, Hotel Management
Business response:
Thank you for staying with us and for your gracious rating. On behalf of all of us at Extended Stay America, we would like to invite you for another outstanding visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Columbia - Ft. Jackson
How is Extended Stay America Select Suites - Columbia - Ft. Jackson rated?
Extended Stay America Select Suites - Columbia - Ft. Jackson has a 3.1 star rating with 2,631 reviews.
When is Extended Stay America Select Suites - Columbia - Ft. Jackson open?
Extended Stay America Select Suites - Columbia - Ft. Jackson is open now. It will close tomorrow at 12:00 a.m.