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Extended Stay America Select Suites - Columbia - Ft. Jackson
- Hotels
- Columbia, SC
About this business
Location details
5430 Forest Dr., Columbia, SC, 29206, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Nice. Clean and friendly...........................
Close to everything! Quick access to the base. Close to USC
Business response:
Thank you for the great review of Extended Stay America! We love knowing how pleased you were with our location and appreciated the easy access to the USC. On behalf of everyone here, we invite you to stay with us again the next time you visit Columbia. Sincerely, Hotel Management
Quick check in, big rooms, very nice bed. Staff called our room to check on us, very nice gesture
Business response:
Lynn, thank you for the nice review of the Extended Stay America. We are glad to know you loved your spacious accommodation and that you were impressed with our hospitality. It was a pleasure hosting you, and we hope to see you again soon. Sincerely, Hotel Management
The fact that I had to buy my own pots and pans and the front desk person wasn't trying to make me feel better about the issue
Business response:
Lisa, thank you for evaluating your stay with us. We’re glad to know overall you enjoyed your time while you were here, but we’re sorry for the inconvenience you had due to our hotel policy. Please know to ensure the cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk rather than leaving them in the rooms. We hope this did not overshadow your otherwise positive experience with us, and we look forward to hosting you back soon. Sincerely, Hotel Management
Very good stay A very comfortable stay
Business response:
Stephannie, thanks for sharing the wonderful rating about your experience at Extended Stay America. We are happy to see your stay was pleasant in every way and hope we have the pleasure of hosting you again. Sincerely, Hotel Management
Would Stay Again and Recommend Friendiy and courteous staff. Room was clean and comfortable. Great location. Toilet needs to be secured to the floor, rocked when sitting down. Smokers sat outside our room, smoking and the AC pulled in the smell. Would suggest a designated smoking area away from others rooms and/or requiring smokers to be at least 20-30 feet from the building.
Business response:
Cynthia, thank you for taking time to share your experience at Extended Stay America. We are delighted to know you liked your well-appointed room and were impressed with the courteous service provided by our staff. However, we are sorry for the inconvenience you experienced. Your constructive feedback is appreciated, and we hope you will come back to see us soon. Sincerely, Hotel Management
I liked that they had color on the walls. The room was nice but the floor was sticky I just wipe over the floor with water and a towle. It was very convenient to stores and ft. Jackson
Business response:
Lahoma, thank you for being our guest at Extended Stay America. We are happy to know you had a pleasant stay with us and found our location ideal for your needs. However, we are sorry for the cleanliness issues you had in your room. Your feedback has been discussed with our housekeeping team to be more diligent going forward. It was a pleasure to have you here, and we hope to see you again soon. Sincerely, Hotel Management
Business response:
Margaret, thank you for your 5-star rating. Our aim is to provide an excellent stay, and we are happy you experienced the same with us at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back again soon. Sincerely, Hotel Management
Relatively clean, old structure with old appliances (fridge and microwave only). Popcorn ceiling says it all. Continental breakfast: instant oatmeal and some cereal. Overall: I got what I paid for.
Business response:
Thank you for staying with us and posting a review. We're sorry we fell short of your expectations with regard to the room. Please be assured that we have alerted our maintenance staff to your concerns, and we will be more proactive repairing items that are beginning to show wear. We appreciate your feedback, as it will help us to improve the experience for all of our guests. Hopefully, we will have the opportunity to make it up to you on a future visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Columbia - Ft. Jackson
How is Extended Stay America Select Suites - Columbia - Ft. Jackson rated?
Extended Stay America Select Suites - Columbia - Ft. Jackson has a 3.1 star rating with 2,607 reviews.
When is Extended Stay America Select Suites - Columbia - Ft. Jackson open?
Extended Stay America Select Suites - Columbia - Ft. Jackson is open now. It will close tomorrow at 12:00 a.m.