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Extended Stay America Select Suites - Columbia - Gateway Drive
- Hotels
- Columbia, MD
About this business
Location details
6620 Eli Whitney Dr., Columbia, MD, 21046, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Oops Was given a room with someone in it had to go back down stairs to get a new room I was tired . Other than that it was clean and confortable
loved it Good stay
Business response:
Thank you for the feedback about your stay at our hotel. I am so pleased to read that you had a good stay with us. Thank you for sharing your experience with us. Thanks to your feedback, we can continue to work on providing an exceptional stay for all of our guests. Thank you for choosing Extended Stay America. We hope we have the opportunity to see you again in the future.
Nice price,location & staff, but smoke smell. Although Management espouses non-smoking, Unfortunately, a terrible smell of stale cigarette smoke permeated room & bathroom entire week. Some Tenants apparently smoke @ night & it permeates entire ventilation system. Hope they work on it. Otherwise room was comfortable & had a great view.
Business response:
Thank you for the feedback about your stay at our hotel. The situation you described regarding the nonsmoking rooms is truly regrettable. We are very sorry for your experience. In response to your feedback, I will continue to enforce that the hotel is nonsmoking and that a fine will be imposed if youâre smoking in the room. Thank you for sharing your experience with us. I do hope that you will return to our hotel, or any other Extended Stay Hotels location in the future.â
Great stop to see family in Laurel. Pet friendly, We enjoyed our stay and would stay again. Clean room, nice lounge chair. Bed mattress could have been better, but convenience of stove, microwave and fridge in the room was nice. Only dislike was no ice on premises so if you need to have it get it before you get there.
Business response:
The staff and I read your comments about your stay with us. I am happy to hear that the kitchen was a convenience to you, and that your room was clean. However, I am very sorry that the bed was not comfortable. I will discuss your comments with the District Manager. Thank you very much for bringing this to our attention. Thank you for choosing Extended Stay Hotels. We hope we have the opportunity to see you again in the future.
Extended Enjoyed the stay, had a great time with the lady and friend. With nice studio room spacious for 4 to enjoy ourselves in a clean room for an affordable price
Birthday Surprise The room was great and it was in a great location. The staff was very helpful and nice. They even helped me with my birthday surprise I was planning. The cleanliness was undeniable and I would surely recommend this hotel to a friend.
I got the hotel in the evening. The hotel receptionist draw a map so that I could walk to the training center easily. Per the hotel receptionist, the hotel is safe for the guests because only the hotel manager has the room key and could get to the guest rooms.
Business response:
I appreciate you taking the time to write a review of our hotel. I am glad that you enjoyed our helpful staff and your stay with us overall. Thank you for choosing Extended Stay America. We hope to see you again in the future.
Breakfast??? I do not call a package of instant oatmeal and a few muffins breakfast
Business response:
Thank you for your recent review of your stay. Please know that we are sincerely sorry our grab-and-go breakfast did not meet your expectations. Our grab-and-go breakfast is meant to be a quick and convenient snack to get you started while you are going out the door. Please know that your feedback on this matter will be useful to us as we continually work to improve our hotel. Thank you for sharing your experience with us. Thank you for choosing Extended Stay America. We hope we have the opportunity to see you again in the f... read more
Frequently asked questions about Extended Stay America Select Suites - Columbia - Gateway Drive
How is Extended Stay America Select Suites - Columbia - Gateway Drive rated?
Extended Stay America Select Suites - Columbia - Gateway Drive has a 3.3 star rating with 1,435 reviews.
When is Extended Stay America Select Suites - Columbia - Gateway Drive open?
Extended Stay America Select Suites - Columbia - Gateway Drive is open now. It will close tomorrow at 12:00 a.m.