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Extended Stay America Select Suites - Denver - Aurora South
- Hotels
- Aurora, CO
About this business
Location details
13941 E. Harvard Ave., Aurora, CO, 80014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Teresa was very pleasant and professional, the room was not well cleaned found a pair of socks inside one of the lamps.There was a web above mirror in bathroom and soap scum build up on soap holder in tub. My bed w had bump in it and was uneven.
Business response:
Dear Kenneth, Thank you for taking the time to share your feedback. We're glad you appreciated the hospitable service provided by our associate, Teresa. However, we apologize for the cleanliness issues and the bed discomfort you encountered. We strive to provide clean and well-maintained suites for all our guests, and we certainly understand how frustrating it can be when such issues arise. Your concerns have been shared with our housekeeping team to ensure all rooms are thoroughly inspected before allocating to future guest... read more
Bree was absolutely amazing
Ok
Business response:
Dear William, Thank you for your feedback. We appreciate your input and are committed to providing a great experience for all our guests. We value your patronage and look forward to serving you better in the future. Thank you for choosing Extended Stay America.Sincerely,Hotel Management
Bad service
Business response:
Dear Ricardo, Thank you for your feedback. We sincerely apologize for the poor service you experienced. This is not the standard we aim to provide, and we will address this issue with our team immediately. Your comments are invaluable, and we hope to have the opportunity to welcome you back to Extended Stay America and provide a much better experience.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Denver - Aurora South
How is Extended Stay America Select Suites - Denver - Aurora South rated?
Extended Stay America Select Suites - Denver - Aurora South has a 3.1 star rating with 2,744 reviews.
When is Extended Stay America Select Suites - Denver - Aurora South open?
Extended Stay America Select Suites - Denver - Aurora South is open now. It will close tomorrow at 12:00 a.m.