This profile has been claimed by the business owner or representative.
Extended Stay America Select Suites - Denver - Aurora South
- Hotels
- Aurora, CO
About this business
Location details
13941 E. Harvard Ave., Aurora, CO, 80014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Ok
Business response:
Dear William, Thank you for your feedback. We appreciate your input and are committed to providing a great experience for all our guests. We value your patronage and look forward to serving you better in the future. Thank you for choosing Extended Stay America.Sincerely,Hotel Management
Very good place to anchor down for the night.
Nightstay We checked in kinda late and everyone was very kind and friendly Bre at the front desk was very welcoming Amd made us feel very comfortable Enjoyed our stay even if it was just for the night
Great Stay!
Business response:
Dear Guest, Thank you for your wonderful feedback! We're delighted to hear that you had a great stay with us at Extended Stay America. Providing a memorable and enjoyable experience is our top priority, and we're thrilled that we met your expectations. We look forward to welcoming you back for another fantastic visit soon!Sincerely,Hotel Management
Liked the price. Disappointed in the overall experience. I guess you get what you pay for.
Business response:
Dear Raymond, Thank you for taking the time to review your stay. While we're glad you appreciated our pricing, we're sorry that the overall experience did not meet your expectations. Our team aims to provide excellent service and exceed our guests' expectations during every visit. However, we failed to do so and apologize for any concerns that may have kept you from having an outstanding stay. We are hopeful for another opportunity to welcome you back for the flawless experience you deserve.Sincerely,Hotel Management
The morning staff is not friendly at all. I do not like your policy about paying early. Extra 10.00. No matter what when paying for additional day. The option is check out and come back after 300pm. Then you have to change rooms and pack your things, start all over again the next day. They want to scam you out of your money other extended says do not do that.
Business response:
Dear Brenda, We apologize for the issues you encountered during your stay, particularly with our morning staff and early payment policy. Your feedback is valuable to us, and we will address these concerns with the appropriate individuals to improve our service. Our aim is to provide a seamless experience for our guests, and we regret that we fell short. We appreciate your understanding and hope to have the opportunity to welcome you back for a more enjoyable stay. Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Denver - Aurora South
How is Extended Stay America Select Suites - Denver - Aurora South rated?
Extended Stay America Select Suites - Denver - Aurora South has a 3.1 star rating with 2,765 reviews.
When is Extended Stay America Select Suites - Denver - Aurora South open?
Extended Stay America Select Suites - Denver - Aurora South is open now. It will close tomorrow at 12:00 a.m.