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Extended Stay America Select Suites - Denver - Cherry Creek
- Hotels
- Glendale, CO
About this business
Location details
4444 Leetsdale Dr., Glendale, CO, 80246, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
This property should have cost $75 a night. Not $225 There were NO amenities. NO tissues. NO soap. NO hairdryer. NO coffee machine . NO ice machine. And A fee if you didn’t take out your own trash. The exhaust fan was so loud you couldn’t turn the light on( both on same switch of course)
Business response:
Dear Margaret, Thank you for sharing your experience with us. We truly regret that your stay did not meet expectations. Our goal is to provide practical comfort and value, and we are disappointed to learn we fell short in your case. We understand the importance of great amenities and clean, comfortable suites for our guests to enjoy. Your concerns have been noted and will be carefully reviewed with the appropriate teams. Feedback like yours helps us make necessary improvements, and we hope to have another opportunity in the ... read more
Best customer service by Danielle, Cody,Frances,Riven gave exceptional customer service. They went under scope of the responsibility at making me feel safe and welcomed and attended to by far. Best customer service. I really enjoy this hotel because it’s safe, quiet and convenient walking distance to everything definitely I’m a happy customer I will continue to be loyal to this account.
Business response:
Dear Kevianno, Thank you for the great feedback about your experience. Here at Extended Stay America, we take pride in creating a memorable, exceptional home away from home for our guests, so we are thrilled to hear how our team took such great care of you. Thank you for posting and sharing your experience with Danielle, Cody, and Frances. Come back soon, and we appreciate your business! Sincerely, Hotel Management
Todo super bien
Business response:
Dear Guest, We are thrilled to hear that everything went so well during your stay! It’s always great to know our guests leave feeling satisfied and comfortable. Your kind words truly mean a lot to our team. Thank you for choosing Extended Stay America—we’d love to welcome you back whenever your travels bring you our way again! Sincerely, Hotel Management
Bathroom was in poor condition, tub tile badly in need of regrouting, sink badly stained. Some outlets didn't work. Good news was the bed was comfortable.
Business response:
Dear Guest, Thank you for sharing your experience. We are pleased to hear that you found some comfort during your stay, though we regret that the condition of certain features in your room did not meet expectations. Please accept our apologies for the inconvenience this caused. Your comments help us focus our efforts where they are most needed. We hope to offer you a more enjoyable and seamless stay in the future. Sincerely, Hotel Management
Unfortunately you have purchase everything that is needed to live as if at home. No blowdryer
Business response:
Dear Guest, Thank you for sharing your feedback. We appreciate your positive remarks and are grateful for your insights. We understand that certain amenities did not meet your expectations, and we apologize for any inconvenience this may have caused. Your comments have been noted, and we are committed to enhancing our services. We hope to welcome you back in the future for a more enjoyable experience. Sincerely, Hotel Management
This place was great, especially for the price.
Frequently asked questions about Extended Stay America Select Suites - Denver - Cherry Creek
How is Extended Stay America Select Suites - Denver - Cherry Creek rated?
Extended Stay America Select Suites - Denver - Cherry Creek has a 4.4 star rating with 1,835 reviews.
When is Extended Stay America Select Suites - Denver - Cherry Creek open?
Extended Stay America Select Suites - Denver - Cherry Creek is open now. It will close tomorrow at 12:00 a.m.