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Extended Stay America Select Suites - Denver - Lakewood South
- Hotels
- Lakewood, CO
About this business
Extended Stay America Hotel Denver - Lakewood South is located at 7393 W Jefferson Ave, Denver, CO. This business specializes in Hotels & Motels and Other Lodging.
Location details
7393 W. Jefferson Ave., Lakewood, CO, 80235, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The employees at this property were amazing and the full size fridge was a definite plus. The elevator was always in service. The AC was amazing. That said, the north stairs and luggage carrier, were dirty. The chair was torn/worn and the mattress cover was stained. Frequently there were strange ie broken down cars and a renovated bus in addition to smokers of tobacco and marijuana in the parking lot. Also, a simple fix there was nowhere to leave a key if checking out before office hours, 8 am I believe.
Business response:
Dear Cheri, Thank you for your thoughtful review and for highlighting the aspects of your stay that stood out positively. We are especially pleased to hear your kind words about our team. At the same time, we sincerely apologize for the concerns you encountered, and we understand how these details can affect overall comfort. Your feedback has been shared with the appropriate departments as we work toward creating a more seamless and welcoming environment. We hope to host you again and provide a stay that better reflects the ... read more
Kind staff, minimal amenities included. Stayed in room 200. Anna at the front desk was welcoming, kind and provided site amenities information. Downside of this stay is few amenities included in the cost of the stay. No hair dryer, no shampoo/conditioner, 1 towel, 1 wash cloth included per person per stay, not per day, no hand towels. Kitchenette, but no dishes provided in room. Bed frame VERY wobbly, supports need tightening. No crime issues experienced during our stay.
Business response:
Dear Guest, Thank you for sharing your impressions following your recent visit. We are truly pleased to hear that you felt warmly welcomed by our team, and we will be sure to pass along your kind words to Anna. Your feedback offers valuable insight into what matters most to our guests, and we appreciate you taking the time to share it. We hope to have the opportunity to welcome you again for an even more comfortable experience. Sincerely, Hotel Management
Not so great I had reserved a King Size bed with Handicap Accessible bathroom and when we got to our room, it was a Queen Size bed and there was outside stuff on the floor that hadn't been swept up. I called the front desk right away and was told that there were no King Size accessible rooms and would have to talk to the manager in the morning. Well neither of us slept well because of not being comfortable that we left early. I probably will not stay at another Extended Stay again.
Business response:
Dear Guest, Thank you for sharing your experience, and we sincerely apologize for the inconvenience you faced during your stay. We understand the importance of having the room meet your expectations, especially with specific accessibility needs. We are genuinely sorry that we were unable to accommodate your request and that the cleanliness of your room was not up to standard. Your feedback is valuable, and we will review these concerns to prevent future issues. We hope you’ll consider giving us another chance to provide a be... read more
The lady at check in was very quick and very friendly. The check-in maybe took 5 mins. I was pretty quiet and close to transportation. When I got to the room. It had an smell of smoke. The floor was dirty to the point that my gray socks were black after walking in the room. The shower did not have hot water due to the fact that the bathtub handle was pulling out of the wall and would not turn all the way to the hot side. Also looks like the kitchen was water damaged and all chipped up. It was clean but the trim was pulling o... read more
Business response:
Dear Guest, We are so pleased to hear that your check-in experience was smooth and welcoming! Thank you for choosing Extended Stay America for your trip. We truly appreciate your detailed feedback and apologize for the concerns you encountered during your stay. Your comments help us improve, and we hope you’ll give us another opportunity in the future to provide a stay that exceeds your expectations. Sincerely, Hotel Management
Great customer service
Frequently asked questions about Extended Stay America Select Suites - Denver - Lakewood South
How is Extended Stay America Select Suites - Denver - Lakewood South rated?
Extended Stay America Select Suites - Denver - Lakewood South has a 4.4 star rating with 1,629 reviews.
When is Extended Stay America Select Suites - Denver - Lakewood South open?
Extended Stay America Select Suites - Denver - Lakewood South is open now. It will close tomorrow at 12:00 a.m.