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Extended Stay America Select Suites - Denver - Tech Center - Central
- Hotels
- Greenwood Village, CO
About this business
Location details
5200 S. Quebec St., Greenwood Village, CO, 80111, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It was clean but it was beat. Stains on the wall, no lampshade, torn seat cushion, more stuff like that. I can handle a shabby room but only if I pay shabby price, but i paid full fare. It's in the tech/business area so i had higher expectations, I can't imagine business travelers tolerating it. Desk clerk was cool and it wasn't dirty but otherwise no good.
Business response:
Dear Ted, Thank you for taking the time to share your feedback. We are glad to know you found the room clean and appreciated the service at the front desk. We’re sorry, however, that the overall condition of the accommodations did not align with your expectations. Your comments are important to us and have been shared with our team as we work to enhance our guest experience. We hope you'll consider giving us another try in the future. Sincerely, Hotel Management
The location was great for where I was going and walkable. The grounds are kept nice and clean. The area is great but that is where it stops. This place just needs major renovation/upgrades. The insides are so dated. My check in was fine. Once I got to my room, everything seemed fine but then I went to the bathroom and there was pee on the toilet seat that had not been cleaned. That should have made me check out or request a different room. The nightstand had no drawers. The other drawer piece was falling apart as well. The ... read more
Business response:
Dear Jason, Thank you for taking the time to share your experience. We are truly sorry your stay did not reflect the quality and comfort we aim to provide. The cleanliness and service issues you encountered are unacceptable, and we sincerely apologize for the inconvenience. Your feedback is important and has been shared with the appropriate teams as we continue to evaluate necessary upgrades and service improvements. We are committed to creating a better guest experience and hope you might consider giving us another opportun... read more
This was the grossest place I’ve ever stayed. The pictures online looked nothing like the room I walked into. The furniture was in very rough shape, there was no office/desk space. The floors were extremely dirty and grimy. There was a strong stale cigarette smoke smell even though the room claimed to be non-smoking. I left halfway through my stay. The smoke alarm and carbon monoxide detector went off in the room early in the morning while getting ready for the day. I tried to reach the front desk with the phone in the room,... read more
Business response:
Dear Joseph, Thank you for sharing your experience with us. We sincerely apologize for the condition of the room and the distress it caused during your stay. What you described is far from the standard we strive to maintain, and we regret that our response did not meet expectations. Please know we’re taking your feedback seriously and working with our team to make necessary improvements. We hope you might consider giving us another chance in the future so we can provide the stay you expected and deserve. Sincerely, Hotel Man... read more
Room was in terrible condition, smelled so bad, a huge hole in the bathroom door. Dirty, worn blankets, furniture looked like they found it in an alley, it looked like a crack house. Did not stay there, turned in room keys immediately, and they would not refund our money. They should be ashamed to rent rooms in that kind of shape!!!
Business response:
Dear Guest, We are truly sorry to hear about your experience and sincerely apologize for the condition of the room. What you described falls far below the standards we strive to uphold, and we understand how frustrating this must have been for you. Your comments regarding the cleanliness, furniture condition, and overall environment are deeply concerning and will be addressed with the teams for immediate attention. We also regret any inconvenience you faced with the refund process. Please be assured that your feedback is bei... read more
Ugly Hotel & Rooms The furniture was in so bad condition the restroom door would not shut. I originally had requested a two queen beds and they gave my reserved room to another guest. The pictures shown are a lie their rooms are in such bad condition. They moved me to another room it was just as poorly as the first one so we decided to cancel our stay at that hotel. It was so ugly inside.
Business response:
Dear Guest, Thank you for sharing your feedback. We sincerely regret that your experience did not meet expectations and appreciate you bringing these matters to our attention. While we're glad our team attempted to resolve your concerns, we understand your disappointment and apologize for the inconvenience caused. Your comments are important to us as we continue working toward improving our accommodations. We hope you'll consider giving us another opportunity to provide a more satisfying stay in the future. Sincerely, Hotel ... read more
Staff was super nice at check in, unfortunately the guests were extremely loud, smoking indoors, up at all hours of the night outside of our door. It definitely made me feel unsafe. The rooms are dirty and rusty. I felt uncomfortable even being barefoot in the shower. Do
Business response:
Dear Guest,Thank you for your kind acknowledgment of our team during your arrival. We regret that the overall environment and room conditions did not provide the comfort and peace of mind you deserved. Your concerns have been noted and will be shared with the appropriate departments for prompt attention. We are committed to creating a more welcoming and well-maintained setting for all who stay with us. We would be privileged to host you again and offer a significantly improved experience.Sincerely,Hotel Management
I liked the convenient location and parking, but the floor carpet was horribly stained and the couch should be tossed.
Business response:
Dear Chris,Thank you for your feedback. We are glad to hear that you found the location and parking convenient, but we sincerely apologize for the condition of the carpet and furniture in your room. Cleanliness and comfort are very important to us, and your comments have been shared with our housekeeping and maintenance teams for immediate review. We appreciate you bringing this to our attention.Sincerely,Hotel Management
This place was absolutely ridiculous.We had to call corporate just to have.Someone can help us in the front where we waited for 15 minutes.And then we get into our room and it was disgusting.There was still s*** on the toilet seat.It was very uncomforting!
Business response:
Dear Amanda,We deeply apologize for the unacceptable experience you had during your stay. We understand how frustrating it must have been to wait for assistance and encounter cleanliness issues in your room. This is not the standard we strive to uphold, and we are truly sorry for the inconvenience caused. Your feedback is being addressed with both our front desk and housekeeping teams to ensure such issues are prevented in the future. We appreciate your patience and hope to have the opportunity to provide you with a much mor... read more
Frequently asked questions about Extended Stay America Select Suites - Denver - Tech Center - Central
How is Extended Stay America Select Suites - Denver - Tech Center - Central rated?
Extended Stay America Select Suites - Denver - Tech Center - Central has a 3 star rating with 3,022 reviews.
When is Extended Stay America Select Suites - Denver - Tech Center - Central open?
Extended Stay America Select Suites - Denver - Tech Center - Central is open now. It will close tomorrow at 12:00 a.m.