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Extended Stay America Select Suites - Detroit - Farmington Hills
- Hotels
- Farmington Hills, MI
About this business
Location details
27775 Stansbury St., Farmington Hills, MI, 48334, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Decent and cost efficient It was okay for one night. Just ok. It was cost efficient. But none of the bells and whistles if that's what you like. Toilet kept running all night, hotel phone didn't work, however it was clean. At breakfast they served muffin, oatmeal and coffee. I would stay here again as long as it's only 1-3 days
Business response:
Dear Paula, Thank you for taking the time to share your review of Extended Stay America. We're sorry your experience was not up to par with your expectations. We apologize for the issues you encountered with the toilet and hotel phone; we're glad to hear that the hotel was clean during your stay. Additionally, we appreciate your feedback regarding our garb-and-go breakfast offerings and will use it to improve our services and amenities. We're glad to hear that you found our hotel to be cost-efficient, and we hope to have the... read more
Room snd bed were clean and comfortable. TV didnt work and "breakfast" was granola bars and packaged muffins.
Business response:
Dear James, Thank you for staying with Extended Stay America and posting your candid review. We are so happy you could enjoy our clean and comfortable accommodations. Our housekeeping team works hard to maintain a pleasing environment for every guest, and we are glad you recognized their efforts. We also appreciate you pointing out the issue with our TV, and we will address this with our maintenance team immediately. Moreover, we regret our complimentary grab-and-go breakfast did not meet your expectations. When we receive s... read more
I stayed here during a recent power outage at my house. The staff was very helpful and friendly. My room was clean and the perfect temperature when I arrived. There is a ton of restuarant options right down orchard lake road.
Wonderful My stay was amazing the room was comfortable and handicap accessible and I liked how I was upgraded to a room with a full kitchen because it was the only handicap accessible room left. Also if you're a foodie this hotel is in range of a perfect selection of restaurants too
Business response:
Dear Amber, Thank you for staying at Extended Stay America. We were delighted to read how much you enjoyed your visit to Farmington Hills and that you appreciated having several restaurant options within walking distance. Moreover, we are pleased to read how much you loved your room. Our suites are designed to make you feel at home, and our guests often mention how great it is to have a kitchen area. We make every effort to meet your in-room needs and are happy to know we exceeded your expectations. Thank you for staying wit... read more
Great value
Avoid this place Read some reviews so decided to give it a try, later on in the evening I read some other reviews and to be honest I didn’t feel safe, I was reading stuff and the things I came across made me not want to sleep as deep. Somebody knocked on my door at 330am. I heard lots of yelling at night. Also the bathroom wasn’t clean; there was a stain on the counter top. The top part of the toilet was stained too; I forgot to take a picture. I don’t normally right reviews, but to anyone who thinks of coming here, go somew... read more
Business response:
Dear Lana, We appreciate you bringing these issues to our attention. Our team's priority is ensuring every guest has a comfortable and relaxing stay. We apologize that this was not your experience and regret you were unsatisfied with some areas during your stay with us. We will follow up with the team to reinforce our high standards. Thank you once more for your review and for allowing us the opportunity to improve. We hope to welcome you again in the future.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Detroit - Farmington Hills
How is Extended Stay America Select Suites - Detroit - Farmington Hills rated?
Extended Stay America Select Suites - Detroit - Farmington Hills has a 3.5 star rating with 1,329 reviews.
When is Extended Stay America Select Suites - Detroit - Farmington Hills open?
Extended Stay America Select Suites - Detroit - Farmington Hills is open now. It will close tomorrow at 12:00 a.m.