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Extended Stay America Select Suites - Detroit - Farmington Hills
- Hotels
- Farmington Hills, MI
About this business
Extended Stay America Hotel Detroit - Farmington Hills is located at 27775 Stansbury Blvd, Farmington, MI. This business specializes in Hotels & Motels and Other Lodging.
Location details
27775 Stansbury St., Farmington Hills, MI, 48334, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Marcia, thank you for the positive feedback. It is a pleasure knowing your visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Business response:
Thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
Great, clean, and cheap place to stay! The rooms have stoves, refrigerators, and cabinets, too!
Business response:
Thank you for the generous review of Extended Stay America. It’s a pleasure to know you loved our clean and well-equipped accommodations and were impressed with our affordable prices. We value your feedback and look forward to welcoming you back soon. Sincerely, Hotel Management
Not clean. Lacking amenites There were no utensils, plates, cups or even a coffee maker in the kitchen, so it was pointless to even have a kitchen. I had to microwave all my meals and purchase plasticware. The garbage disposal didn't work and was backed up, so I only used the bathroom sink. The heat didn't work. There were cigarette ashes on the carpet and the kitchen floor was sticky, which tells me room was not cleaned properly. There was no phone in the room to call the front desk. The only positive thing was the staff. T... read more
Business response:
On behalf of our entire team, we would like to offer our sincerest apologies for the issues you encountered in your suite and for the lack of kitchenware. We do not take these concerns lightly, and we will address these problems with the head of departments to see where steps were missed so that this does not happen again. We value you as our guest and regret the inconvenience caused. We hope you will consider giving us another opportunity to serve you in the future. Sincerely, Hotel Management
I did not like that the rooms were not thoroughly cleaned.
Business response:
Thank you for reviewing your stay at Extended Stay America. We hope you were pleased with most of our services, but we apologize your stay was not perfect. We have shared your comments with our housekeeping to make sure they are more diligent going forward. We encourage you to try us again as we are confident you will have a better experience. Sincerely, Hotel Management
Business response:
Tanisha, thank you for the positive feedback. It is a pleasure knowing your visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
They were very nice and helpful like always this is why I always choose this hotel
Business response:
Fareed, thank you for staying with us again and making Extended Stay America your home away from home. We are pleased to hear we met your needs and expectations during your visit. Your comments will be shared with the staff, and they will be happy to know their efforts made a difference. Thank you again for your feedback, and we look forward to welcoming you back soon for another stay. Sincerely, Hotel Management
Business response:
TERRONE, thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
Business response:
Takaira, we appreciate you taking the time to share your kind rating with fellow travelers online. Thank you for choosing us, and we look forward to welcoming you back to Extended Stay America. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Detroit - Farmington Hills
How is Extended Stay America Select Suites - Detroit - Farmington Hills rated?
Extended Stay America Select Suites - Detroit - Farmington Hills has a 4.2 star rating with 843 reviews.
When is Extended Stay America Select Suites - Detroit - Farmington Hills open?
Extended Stay America Select Suites - Detroit - Farmington Hills is open now. It will close tomorrow at 12:00 a.m.