Extended Stay America Select Suites - Detroit - Sterling Heights

Business response:

Dear Christine, Thank you for taking the time to review your stay. We take pride in delivering a comfortable and fulfilling experience for our guests. Therefore, we regret falling short of your expectations on this visit. We are sorry for any inconvenience caused by the size of our beds. Additionally, we apologize if our complimentary grab-and-go breakfast was not what you had hoped for. We value your comments, as we always want to know how we can enhance our guests' experience. We hope to have the opportunity to show you a ... read more

Business response:

Dear Migena, Thank you for the wonderful review, most especially the kind comments about our friendly and helpful staff. It is important to us for our guests to have a great experience, and we are delighted to know that we exceeded your expectations. We look forward to welcoming you back to the Extended Stay America!Sincerely,Hotel Management 

Business response:

Dear Migena, It is wonderful to read your review of your trip to Extended Stay America. Our goal is to provide our guests exceptional service, so we are thrilled we succeeded during your stay. Your comments are shared with the entire team, and we appreciate your recognition of their dedication to outstanding hospitality. Thank you for being our guest, and we look forward to your next stay! Sincerely,Hotel Management