Extended Stay America Select Suites - Detroit - Sterling Heights

Business response:

Dear Lindy, Thank you for your feedback. We're delighted to hear that you had a good stay with us. Providing a comfortable and enjoyable experience for our guests is our top priority, and we're pleased to have met your expectations. We appreciate your business and look forward to welcoming you back to Extended Stay America in the near future. Safe travels!Sincerely,Hotel Management 

Business response:

Dear Christine, Thank you for taking the time to review your stay. We take pride in delivering a comfortable and fulfilling experience for our guests. Therefore, we regret falling short of your expectations on this visit. We are sorry for any inconvenience caused by the size of our beds. Additionally, we apologize if our complimentary grab-and-go breakfast was not what you had hoped for. We value your comments, as we always want to know how we can enhance our guests' experience. We hope to have the opportunity to show you a ... read more

Business response:

Dear Migena, Thank you for the wonderful review, most especially the kind comments about our friendly and helpful staff. It is important to us for our guests to have a great experience, and we are delighted to know that we exceeded your expectations. We look forward to welcoming you back to the Extended Stay America!Sincerely,Hotel Management