Extended Stay America Select Suites - Fayetteville

Business response:

Dear James, Thank you for staying with us and sharing your concerns. Please accept our apologies for not meeting your expectations during your visit. We want to reassure you that we do everything possible to discourage the entrance of outside insects. Our pest control provider services our hotel on a routine basis. However, we will address this with them to guarantee any future issues. We regret the frustrations you experienced, and we are very grateful for your patience. Thank you again; we hope you will give us a second ch... read more

Business response:

Dear Guest, We are so glad to hear you had a great experience—it’s always wonderful to know when guests leave happy! Your kind words mean a lot to our team. Thank you for choosing Extended Stay America, and we hope to welcome you back again soon for another enjoyable visit. Sincerely, Hotel Management 

Business response:

Dear Guest, Thank you for your outstanding review. We are glad that you were pleased with the clean room and that everything went well, which made for a memorable experience. Thank you for choosing Extended Stay America, and we hope to have the opportunity to welcome you back any time you are in the area. Sincerely, Hotel Management