This profile has been claimed by the business owner or representative.
Extended Stay America Select Suites - Fayetteville
- Hotels
- Fayetteville, NC
About this business
Located 11 miles from Fort Bragg, near the Cape Fear Botanical Garden, the Airborne & Special Operations Museum and the Museum of the Cape Fear. All spacious suites have fully equipped kitchens, free wi-fi and plenty of space to work, dine and relax. Stay awhile at Extended Stay America Select - Fayetteville! Whether you’re staying a few days, a few weeks or longer, this hotel allows you to make the most of your time in Fayetteville, NC. Our hotel is 1 mile from Fayetteville State University and is only 11 miles from F... read more
Location details
770 W. Rowan St., Fayetteville, NC, 28301, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Clean not your usual hotel more like a shelter The hotel was clean but its not your usual hotel almost like a rooming house. My son had a boxing tournament in the area and this hotel was definitely better than the other hotels in the area. Not sure if they were short staff but it only seemed as though 3 people only worked here. Check in is terrible no one is never at the desk which is important because your turning away customers lined up to get in. Its sad how clean the hotel was the customer service is what makes this hote... read more
Business response:
Thank you for your review, Asa. We are terribly sorry to see that you did not have the exceptional experience that we intended for you. We are always looking for ways to grow and improve and will use your feedback to address these concerns with our team at the property. We wish you all the best in your future travels.
Room was Clean, smelled clean!! I would have given the highest rating except for the weird way you check in after hours. You have to call on a phone in the lobby, get connected with a call center, then the night clerk after a while comes to check you in. You then have to fill out and sign a bunch of papers like it was a house closing!! The room was was super clean and a very rare thing in low priced motels it smelled great!! It has a little kitchenette to do your own cooking if you like. I would go back.
Business response:
Thank you for sharing your experience as we truly value the opinions of our guests, Philip. We are so happy that your overall stay was a great one and appreciate your feedback on how it could have been better. We do hope we have another chance to show you an exceptional experience and wish you all the best in your future travels.
Well I mean I had to wait like 30 minutes to check in. Upon arriving I found a used condom wrapper in the toilet. Got ready to shower then noticed the door didn’t have a hinge at the bottom door wouldn’t close.
Business response:
Hello. Thank you so much for sharing your experience with us. Certainly, what you have described is not the experience we aim to deliver to our guests. We are saddened to see that this was your experience and can assure you that we will address these issues with our team to avoid these concerns in the future. Thank you for allowing us to host you and we wish you all the best in your future travels.
Business response:
Thank you so much for the good rating! We are so happy that you allowed WoodSpring Suites to host you during your travels and hope to see you again soon!
Business response:
We are so happy that you loved our accommodations and that you enjoyed such a pleasant stay, Delhy! We look forward to welcoming you back the next time your travels bring you to the area!
Floor was sticky and dirty.
Business response:
It is troubling to see that your stay was so disappointing and that we failed to exceed your expectations. We sincerely apologize for the issues with the floors and that they were not in the sparkling clean condition that we strive for. We can assure you that we will address this with the maintenance team to make sure that we are taking the proper action steps to prevent this from happening in the future.
Ok stay They were friendly and had great disposition. Third floor still allows smoking , so there was smell in the elevator. My neighbors were noisy
Business response:
Thank you for your review, Carolina. We are happy that you enjoyed the friendly service of our amazing staff, but apologize for the issues that you encountered with the offensive odors and noise levels. Next time you are with us, please don't hesitate to let our helpful staff know so that they can help you address those concerns. We hope to see you again the next time your travels bring you this way!
Business response:
Wow! What an amazing rating, Michael! Thank you so much for choosing WoodSpring Suites! Hope to see you again soon!
Frequently asked questions about Extended Stay America Select Suites - Fayetteville
How is Extended Stay America Select Suites - Fayetteville rated?
Extended Stay America Select Suites - Fayetteville has a 4.3 star rating with 461 reviews.
When is Extended Stay America Select Suites - Fayetteville open?
Extended Stay America Select Suites - Fayetteville is open now. It will close tomorrow at 12:00 a.m.