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Extended Stay America Select Suites - Fayetteville
- Hotels
- Fayetteville, NC
About this business
Located 11 miles from Fort Bragg, near the Cape Fear Botanical Garden, the Airborne & Special Operations Museum and the Museum of the Cape Fear. All spacious suites have fully equipped kitchens, free wi-fi and plenty of space to work, dine and relax. Stay awhile at Extended Stay America Select - Fayetteville! Whether you’re staying a few days, a few weeks or longer, this hotel allows you to make the most of your time in Fayetteville, NC. Our hotel is 1 mile from Fayetteville State University and is only 11 miles from F... read more
Location details
770 W. Rowan St., Fayetteville, NC, 28301, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Okay The room was sufficient but had an odd odor. Tub faucet had a continuous drip that you might ought to check.
Business response:
Thank you for taking the time to rate your stay with us, Timothy. We sincerely apologize for the issues that you encountered while with us. We will make sure that we address these concerns with our team for immediate action and resolve.
The room stunk like cigarettes/ smoking. The front desk took forever to answer the phone to check in. The air conditioner in the room was extremely loud, the beds were extremely uncomfortable. I’ve stayed at worse, prob a 1-2star rating.
Business response:
Thank you for sharing your experience with us, Daniel. We sincerely apologize for the issues that you encountered while with us. We are so sorry for any inconvenience that this caused and look forward to improving in these areas for all our future guests.
I've stayed at Red Roof hotels prior. But this one has turned more into hostel. What seems to be long stay placement by the system. A patrol officer visited on more than one occasion when I was either coming or going and police had to visit twice for an in room disturbance of domestic dispute. The manager was good here and trys. But I was there for a week and was out working every day so wanted a good night's sleep. There was far too much out of hour activity going on. Cars pulling up 02-00 hrs in the morning. I will say the... read more
Business response:
Thank you for taking the time to review your stay with us, Derek. We are disappointed that you experienced such issues as we never want your time with us to be less than perfect. We will make sure that we address these concerns with the proper channels so that we can improve in these areas for all our future guests.
Great place to stay Amazing stay. They are sweet and the room was extremely clean when we got there.
Business response:
We are so happy to know that you enjoyed your stay with us! We loved having you and look forward to seeing you the next time your travels bring you our way!
Clean not your usual hotel more like a shelter The hotel was clean but its not your usual hotel almost like a rooming house. My son had a boxing tournament in the area and this hotel was definitely better than the other hotels in the area. Not sure if they were short staff but it only seemed as though 3 people only worked here. Check in is terrible no one is never at the desk which is important because your turning away customers lined up to get in. Its sad how clean the hotel was the customer service is what makes this hote... read more
Business response:
Thank you for your review, Asa. We are terribly sorry to see that you did not have the exceptional experience that we intended for you. We are always looking for ways to grow and improve and will use your feedback to address these concerns with our team at the property. We wish you all the best in your future travels.
Room was Clean, smelled clean!! I would have given the highest rating except for the weird way you check in after hours. You have to call on a phone in the lobby, get connected with a call center, then the night clerk after a while comes to check you in. You then have to fill out and sign a bunch of papers like it was a house closing!! The room was was super clean and a very rare thing in low priced motels it smelled great!! It has a little kitchenette to do your own cooking if you like. I would go back.
Business response:
Thank you for sharing your experience as we truly value the opinions of our guests, Philip. We are so happy that your overall stay was a great one and appreciate your feedback on how it could have been better. We do hope we have another chance to show you an exceptional experience and wish you all the best in your future travels.
Frequently asked questions about Extended Stay America Select Suites - Fayetteville
How is Extended Stay America Select Suites - Fayetteville rated?
Extended Stay America Select Suites - Fayetteville has a 4.4 star rating with 492 reviews.
When is Extended Stay America Select Suites - Fayetteville open?
Extended Stay America Select Suites - Fayetteville is open now. It will close tomorrow at 12:00 a.m.