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Extended Stay America Select Suites - Fayetteville - West
- Hotels
- Fayetteville, NC
About this business
Location details
1381 Walter Reed Road, Fayetteville, NC, 28304, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Great but It was well kept I suppose. It says free Wi-Fi but it's only up to one device other any more they try to charge you for it. My daughter has allergies to dogs and it's animal friendly so if it's not cleaned well it will cause allergies to flair up like what happen to her. But it was a ok basic hotel.
Business response:
Thank you for taking the time to review our hotel. We appreciate hearing from you and we're glad to hear that most of your stay was a positive one. Thank you for bringing the other issues to our attention. We hope you’ll consider staying with us again the next time your travels bring you to the area.
Need clean sheets This motel seems to be for extended stay folks. Sheets are only changed every 2 weeks. UGH!
Business response:
Thank you for the review. We work hard to deliver clean, comfortable rooms with in-room kitchens and do-it-yourself laundry facilities on-site. WoodSpring Suites is a value focused extended stay hotel and we're happy to add cookware, linen exchange, or other amenities upon request. Our included amenities are simple and allow us to offer the best value possible so guests can customize their stay just the way they would like and pay for only those amenities they want to use. We're so sorry this stay disappointed you.
Living space Room 229. The hot water took too long to warm up and the door lock was lose had to make sure the door was closed tight
Business response:
• Thank you for your recent review. We are so sorry to hear that you were disappointed by the hot water and door lock in your room. Your comments have been shared with the appropriate people as we want each of our guests to have a pleasant stay with us. We promise a clean and well-maintained room to every guest and we fell short here. We hope to welcome you back soon as we are eager to provide you with a room all guests deserve.
Business response:
• Thank you rating our hotel. We are glad you had a good stay with us.
Wonderful staff close to my work Just need some new luggage carts
Business response:
Thank you for the great review of our hotel. We are pleased to hear you appreciated our great staff and that our location was convenient for you. We are passing along your comments about the luggage carts and look forward to welcoming you back again soon.
Business response:
• Thank you for taking the time to rate our hotel. We appreciate hearing from you.
People on upper floor were not considerate too much thumping heard in middle of night, do understand there are families but better disperse families from solo or couple staying, or something around it, I loved place it was nice n cozy!
Business response:
• Thank you for the great review of our hotel and staff! The WoodSpring Suites team is glad to hear you enjoyed your stay with us and that you felt right at home here. We apologize for the noise issues during your stay. We look forward to welcoming you back again soon.
Decent hotel Decent hotel, I checked in late in the evening and it took a while to get some help with check-in. The room was nice but the beds could have been better and had a higher quality linen. The bathroom felt old and outdated. Reminded me of my grandmother house. I have staying in better suites for the same amount of money. Overall a nice hotel, just outdated. I would stay there again if I needed to but not my first choice.
Business response:
• We appreciate you taking the time to provide us with your insight. We are glad you found most of your stay to be a positive experience. We apologize for the inconveniences you did have during your stay with us. These matters will be addressed. Thank you for choosing WoodSpring Suites Fayetteville West and we hope you will give us another try.
I had a very good experience. A bunch of restaurants in the area
Business response:
Thank you for reviewing our hotel. The WoodSpring Suites team is pleased that you enjoyed your stay with us and that our location was convenient for you. Our goal is to provide guests with a hospitable environment that is affordable, clean, and simple. We look forward to welcoming you back the next time your extended stay travels bring you to our area.
Frequently asked questions about Extended Stay America Select Suites - Fayetteville - West
How is Extended Stay America Select Suites - Fayetteville - West rated?
Extended Stay America Select Suites - Fayetteville - West has a 3.4 star rating with 923 reviews.
When is Extended Stay America Select Suites - Fayetteville - West open?
Extended Stay America Select Suites - Fayetteville - West is open now. It will close tomorrow at 12:00 a.m.