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Extended Stay America Select Suites - Firestone
- Hotels
- Firestone, CO
About this business
Location details
11334 Business Park Drive, Firestone, CO, 80504, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Our stay, was noisy, doors slammed and loud tv. People are in considerate when coming in late and being noisy.
Ok place to stay for the price Rooms were clean and it was quite . Was a little concerned when we left for dinner the first night and came back with 3 police cars were parked out front. Then they came out with a guy in handcuffs . Did hear another employee complaining to her boss on the phone
Business response:
Dear Kevin, Thank you for your feedback and for choosing to stay with us. We’re pleased to hear that you found the room clean and the environment quiet, as guest comfort and cleanliness are top priorities. We understand your concern regarding the police presence and want to assure you that guest safety is important to us. While rare, such incidents are handled swiftly with the help of local authorities. We also appreciate you sharing your observation about staff communication, and we’ll address this internally to maintain pr... read more
Description of hotel was not clear
Business response:
Dear Cindy, We’re sorry to hear that the description of our hotel did not clearly reflect what you expected upon arrival. We strive to provide accurate and transparent information across all booking platforms, and we regret any confusion this may have caused. Your comments are valuable and will be used to review and improve our online listings to better guide future guests. Ensuring a smooth and informed experience is important to us, and we appreciate you bringing this to our attention. We hope to have the opportunity to we... read more
Basic accommodations … a little too basic for us. The positives: clean, and amazing water pressure. No curtains — it was like sleeping in the daylight. Cheap metal frame bed that squeaked. Thin walls. It is basic. A little too basic for us for the price, it seems. I need a better sleeping environment.
Business response:
Dear Maranda, Thank you for taking the time to share your feedback. We're glad to hear you appreciated the cleanliness of your room and the excellent water pressure. However, we regret that other aspects of your stay, including the lack of curtains, bed quality, and noise levels, impacted your comfort. Your comments are important and have been shared with our team for review as we work to enhance the guest experience. We understand that restful sleep is essential, and we’re committed to making improvements. Thank you again f... read more
out of my way but the stay was comfortable
Business response:
Dear Guest, Thank you for taking the time to share your feedback. We’re glad to hear that you found your stay comfortable. Providing a relaxing and enjoyable experience is very important to us, and we’re pleased that we were able to deliver on that. Your comments help us understand what matters most to our guests, and we truly appreciate you choosing to stay at Extended Stay America. We hope to better serve you with more convenient accommodations in the future. Sincerely, Hotel Management
Be sure to get to the Lobby Door before they close for the night -- around 2200!
Very clean friendly staff
Business response:
Dear Lori, Thank you for your kind words and positive feedback. We’re thrilled to hear that you found our property very clean and our staff friendly. Our team works diligently to maintain a welcoming and well-kept environment, and it’s always encouraging to know our efforts made a difference in your stay. Your satisfaction is our top priority, and comments like yours truly motivate us to continue delivering excellent service. We appreciate your support and look forward to welcoming you back to Extended Stay America soon. Sin... read more
Frequently asked questions about Extended Stay America Select Suites - Firestone
How is Extended Stay America Select Suites - Firestone rated?
Extended Stay America Select Suites - Firestone has a 3.6 star rating with 648 reviews.
When is Extended Stay America Select Suites - Firestone open?
Extended Stay America Select Suites - Firestone is open now. It will close tomorrow at 12:00 a.m.