Extended Stay America Select Suites - Fort Myers - Northeast

Business response:

Dear Jonathan, Thank you for being our guest and for taking the time to review your experience at Extended Stay America. It is nice to learn how much you enjoyed the many aspects of your visit and that you found our hotel to be of great value. We appreciate your feedback and look forward to your next visit!Sincerely,Hotel Management 

Business response:

Dear Jamille, Please accept our apologies for not meeting your expectations. We want every guest who stays with us to have a fulfilling experience and to depart with a lasting favorable impression; however, we sincerely apologize that this was not your experience. We are constantly striving to improve our guests' experience, and we hope you will stay with us again for a much-improved experience the next time your travels bring you this way.Sincerely,Hotel Management 

Business response:

Dear Richard, We are happy you chose Extended Stay America for your recent visit to Fort Myers. Our highest priority is ensuring you have an exceptional stay in all areas of our hotel, and we are glad we could make that happen for you. Thank you for taking time out of your day to recognize our efforts, and we hope you will revisit the next time your travel brings you to our area.Sincerely,Hotel Management