This profile has been claimed by the business owner or representative.
Extended Stay America Select Suites - Fort Myers - Northeast
- Hotels
- Fort Myers, FL
About this business
Location details
9701 Orange River Blvd., Fort Myers, FL, 33905, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Property under maintenance so a lot of dust. Service was friendly. Inside rooms were clean
Business response:
Dear Brandi, Thank you for choosing our hotel for your recent stay. We apologize for the issues you experienced due to our remodel. We understand your frustration, and we are grateful for your patience. We are also glad that you liked our clean rooms and friendly service. It was a pleasure having you as our guest, and we hope to have another opportunity to host you anytime you are in the area. We wish you all the best with your travels.Sincerely,Hotel Management
Billeder giver forkert indtryk Dårligt rengjort, hundehår overalt. Øde område. Receptionen er ofte lukket. Hotellet er under ombygning, håndværkere også i weekenden. Der er køkken, men ingen bestik, gryder eller kopper, ingen kaffemaskine 🙁
Business response:
Dear Guest, Thank you for taking the time to share your experience. We're sorry to hear about the cleanliness issues you encountered during your stay. Your feedback is important to us, and we'll work to ensure that our renovations are conducted efficiently to minimize disruptions. We'll also address the availability of kitchenware to make your stay more convenient. Please know we're committed to improving our services, and we hope you'll give us another chance to provide you with a more positive experience in the future.Sinc... read more
They staff was amazing. But, do not stay here unless you like firm mattresses! The place was clean and efficient.
Business response:
Dear Richard, Thank you for sharing your observation with us. We're delighted to hear you had a positive experience during your stay at our hotel! Thank you for your kind words about our amazing staff and the cleanliness of our accommodations. We understand that mattress preferences can vary, and we appreciate your feedback. We hope to have the pleasure of welcoming you back to Extended Stay America in the future. Your comfort is important to us, and we will strive to ensure your stay is even more enjoyable.Sincerely,Hotel M... read more
.
Staff was super friendly, Erin. Super understanding and really good with communication. When I arrived there was a cat in the window and a bunch of people smoking outside, and a couple broken down cars in the parking lot that made the property feel unsafe, uncomfortable. The room was clean but then when I went to lay down there was brown/yellowish stains on the sheets. GROSS!! I had to use my own blanket.
Business response:
Dear Tabitha, Thank you for sharing your observation with us. We appreciate your feedback and the kind words about our staff member, Erin. We apologize for the issues you encountered during your stay. Your concerns about the safety and cleanliness of the property are important, and we take them seriously. We will address these issues with our team to ensure a safer and more comfortable environment for our guests. Clean and well-maintained accommodations are our top priority, and we regret the inconvenience you experienced wi... read more
Frequently asked questions about Extended Stay America Select Suites - Fort Myers - Northeast
How is Extended Stay America Select Suites - Fort Myers - Northeast rated?
Extended Stay America Select Suites - Fort Myers - Northeast has a 2.8 star rating with 1,729 reviews.
When is Extended Stay America Select Suites - Fort Myers - Northeast open?
Extended Stay America Select Suites - Fort Myers - Northeast is open now. It will close tomorrow at 12:00 a.m.