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Extended Stay America Select Suites - Indianapolis - Plainfield
- Hotels
- Plainfield, IN
About this business
Location details
6295 Gateway Drive, Plainfield, IN, 46168, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Was better than most reviews.
Nice location
Business response:
Dear Amer,Thank you for being our guest and for posting your review. We are so glad we exceeded your expectations and that you thoroughly enjoyed your time with us. Our goal is to provide an exceptional experience for each guest, so your comments will be shared with our team. We will enjoy recognizing them for their outstanding work!Thanks again for your review, and we hope you will choose Extended Stay America again.Sincerely,Hotel Management
The place was ok. No bugs but definitely not cleaned or sanitized. The bathroom smelled like urine and the bathtub looked like it was not scrubbed in 5 years. There were a couple times I wanted to go to my car but some crack head was falling asleep standing in the front entrance way. The check in staff was a bit attitudey but I think it was just the way she was. I was cracking jokes w her at her implies to lighten the mood. Definitely need to be there before 10 pm to check in !
Business response:
Dear Vanesaa, Please accept our apologies for the inconvenience and disappointment you experienced with us. We always aim to provide an exceptional experience and exceed our guests' expectations on every visit. However, we apologize for not doing so in the areas you outlined. We will address these concerns with the appropriate individuals to see what went wrong and avoid such inconvenience. We hope you will stay with us again for a much-improved experience the next time your travels bring you this way.Sincerely,Hotel Managem... read more
Frequently asked questions about Extended Stay America Select Suites - Indianapolis - Plainfield
How is Extended Stay America Select Suites - Indianapolis - Plainfield rated?
Extended Stay America Select Suites - Indianapolis - Plainfield has a 3.2 star rating with 859 reviews.
When is Extended Stay America Select Suites - Indianapolis - Plainfield open?
Extended Stay America Select Suites - Indianapolis - Plainfield is open now. It will close tomorrow at 12:00 a.m.